Capability and People Experience Partner

Posted 8 Days Ago
Be an Early Applicant
Melbourne, Victoria
Mid level
Information Technology
The Role
The Capability and People Experience Partner will collaborate with leaders to design learning programs, enhance employee experiences using data insights, and champion change initiatives.
Summary Generated by Built In

As a Capability and People Experience Partner, you will collaborate with business leaders and HR partners to design and implement innovative learning programs and enhance employee experiences. Your responsibilities include creating and evaluating dynamic learning solutions, aligning initiatives with business goals, and improving employee journeys using data-driven insights. You will work cross-functionally to embed and refine these initiatives and stay updated on learning trends to optimize HR systems. Leveraging your expertise in HR, learning & development, change management, and human-centered design, you will champion positive employee experiences and drive organizational capability.

At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer, supporting and celebrating difference is just one way that we demonstrate our value of ‘Be good to people’ everyday. 

Join us as we continue to grow and make a mark as the 5th largest telco in Australia!

Why work for Aussie? 

Founded in regional Victoria almost 20 years ago, we are local from the ground up. What started in a living room in Morwell, has now expanded to every corner of Australia - we’re growing fast and not slowing down!

Our fantastic culture lives and breathes our values: 

  • Don't be ordinary, be awesome

  • Think BIG

  • No bullsh*t

  • Be good to people

  • Have fun

We are proud to be a B Corp Certified company, which means we’re good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability.

We care about our community through our Pledge 1% commitment, sponsorship programs and our paid staff community service leave offering.  

But don’t just take our word for it – We have been named one of the top employers in Australia by HRD magazine.

The good stuff

  • 26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)

  • Discounted internet up to the value of $109 per month

  • 20% off our Mobile services 

  • Day to day benefits like flexible working arrangements, Employee Assistance Program (EAP), discounts with big names like Specsavers, HCF and many more

  • Celebrating you! With monthly rewards and recognition

  • Internal training and resources for you to continue to learn, grow and achieve your career goals

  • Yearly allowance for amazing Aussie merch

  • Fitness Passport for access to multiple gyms and pools across Australia

Let’s talk about you

As our Capability and People Experience Partner, you will possess:

  • Experience with LMS and eLearning systems/platforms (eg Workday Learning, Articulate,360 Camtasia, Adobe Captivate, SharePoint, Adobe/Microsoft suites, etc)

  • Proven experience in at least one of the following: HR, learning & development, change management, experience design, organisational development, or a related field.

  • Strong understanding of employee experience principles and best practices.

  • Ability to analyse data and metrics to drive informed decision-making.

  • Exceptional organisational skills and attention to detail.

  • Ability to adapt to change and thrive in a fast-paced environment.

  • Adaptable and responsive to changing priorities, ensuring timely delivery of initiatives.

  • Effective communication - engaging effectively across all levels, with strong verbal and written skills.

  • Understanding of employee needs, promoting a supportive and diverse environment.

  • Project and Change Management skills; expert in planning, implementing, and sustaining change initiatives.

  • Data-driven decision making, being able to analyse data to inform and improve employee experience and learning programs.

  • Ability to leverage technology and AI to enhance learning and development processes.

How will you support our “Why?”

As one of our Capability and People Experience Business Partners, you will work as a true partner to the business, alongside an aligned People Partner (Human Resources Partner) to co-create incredible learning programs, career pathways, change and employee experiences for our Aussie Broadband Employees.

You’ll use your learning and development, human centred design and project and change management skills to deliver game changing outcomes for our people. You’ll be an advocate for Aussie’s values ensuring initiatives are supported by psychosocially safe and inclusive practice; you’ll champion change and be an all-round beacon of positive employee experience. Your responsibilities will include:

  • Learning and Development: Collaborating to design, deliver, and evaluate dynamic, innovative learning solutions that align with ABB’s objectives and strategic targets. Utilising contemporary learning models and practices, including e-Learning, blended and face-to-face modalities, to drive organisational capability and prepare us for the future.

  • Business Partnering: Partnering with business leaders and managers to understand their strategic objectives, identify learning and development needs, and align initiatives to support business goals. Provide expert advice and tailored solutions that drive performance and capability within teams.

  • Employee Experience: Supporting the improvement of the employee journeys from recruitment to offboarding, identifying key opportunities for better experiences. Use data regarding employee satisfaction and wellbeing to create actionable insights that drive continuous improvement. Evaluate and prioritise training needs to align with ABB’s strategic goals, and contribute to the development and delivery of capability frameworks using modern tools

  • Cross-Functional Collaboration : Collaborating with cross-functional teams to embed employee experience and learning initiatives across all areas of the organisation. Continuously assess and refine these initiatives to maintain their relevance and maximize their impact over time.

  • Professional Development: Staying at the forefront of learning and capability trends, continuously advancing your skills and sharing knowledge with the team. Look for ways to optimize HR and learning management systems (Workday) and other people platforms as required, ensuring smooth operation and user accessibility.

Ready to join?

Hit the apply button to submit your application and our fantastic team will be in touch!

Even if you feel you don’t meet all the requirements, we’d still love to hear your story. We like to think outside the box with the people we hire.

If you have any questions, get in touch today with our team at [email protected]

Just a heads up, we can’t take applications through email, so make sure you apply via the job link we've set for this role, so you don't miss out!

Top Skills

Adobe Captivate
Adobe Suite
Articulate
Camtasia
Elearning Systems
Lms
Microsoft Suite
Sharepoint
Workday Learning
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The Company
Burswood, , Western Australia
926 Employees
On-site Workplace
Year Founded: 2003

What We Do

Aussie Broadband is in business to change the telco game.

We're a rapidly growing internet service provider with a reputation for providing high-quality internet, transparent customer service and a great place to work. We are proud to have an all-Australian based support team, and don't need to go offshore. We believe it is possible to work smarter, not harder, and keep jobs locally.

We've evolved from a start-up in a lounge room in Morwell, later merging with Westvic Broadband, and now listed on the ASX. We are the fifth largest provider of NBN services across Australia.

We offer a range of services across the residential, small business and enterprise segments, wholesale and white label segments. Aussie Broadband is also well-known for operating a quality network, with the rollout of our own fibre network across Australia underway.

We not only challenge the game in telco, but also other games worth playing - like a focus on inclusion, values that live within the business rather than on the walls, how a rapidly growing company can still feel like a family, how we can make our communities better, and how a regional business can make a national impact.

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