Campaign Operations Manager

Who Are We?

With 35M+ users, 500K+ companies, and 98% of the Fortune 500, Postman is the world’s foremost API management and collaboration platform. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.

The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at Postman API Platform or connect with Postman on X via @getpostman.

P.S. We highly recommend reading The API-First World graphic novel to understand the bigger picture and our vision at Postman.

The Opportunity

Postman is in search of a dynamic Campaign Operations Manager to join our high-energy marketing team. You will collaborate closely with our team of demand generation and field marketing colleagues to ensure the successful implementation of multi-touch marketing campaigns.

The ideal candidate will possess a robust understanding of marketing operations, with a focus on email and event marketing. You will collaborate with team members to develop and execute marketing campaigns, taking charge of the day-to-day execution of our email communications and lead capture programs. This role thrives on collaboration, working across the Marketing department to streamline operational tasks and ensure the efficient functioning of all marketing campaign initiatives.

Key Responsibilities

• Translate project requirements and build out programs using our marketing automation platform (Marketo).
• Build and execute campaigns supporting lead capture, nurture, scoring, event promotion, and content marketing.
• Understand data flow and troubleshoot various automation flows.
• Support the demand generation team with hands-on tasks such as email builds/sends, landing pages, dynamic content, list imports, segmentation, enrichment, and multi-tool orchestration.
• Foster cross-functional relationships between marketing and sales to meet operational needs within defined SLAs.
• Operate autonomously with a commitment to high quality and integrity.

Requirements

• 3+ years of experience in marketing automation or marketing operations.
• Demonstrated expertise in marketing automation and inbound/outbound best practices.
• Proficiency with HTML emails and templates.
• Experience with email marketing (Marketo certification a plus), SFDC (high proficiency with Salesforce preferred), and related platform integrations (e.g., GoToWebinar, Zoom, Goldcast, CMS, attribution tools, etc.).
• Technical aptitude: Experience with highly complex processes and a large MarTech stack; ability to understand technologies and leverage them for desired results.
• Cross-functional team player capable of driving campaign execution across multiple teams.
• Data-driven with a continuous learning mindset, always researching new strategies and techniques to improve programs.
• Strong collaborator who actively seeks cross-functional feedback and input to build comprehensive strategies.
• Thoughtful problem-solving tendencies with initiative and ownership focus on continuous improvement.

What Else?

This role is based in the San Francisco Bay Area, with a reasonably estimated salary range of $130,000 to $150,000+, plus a competitive equity package. Compensation is based on your skills, qualifications, and experience. In addition to our pay-for-performance philosophy, we offer comprehensive benefits, including full medical coverage, flexible PTO, and wellness reimbursement. Salaries will vary outside of the listed metropolitan areas & the U.S.

Equal Opportunity

Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.

• "Roll up your sleeves and get work done" attitude.
• Experience in B2B Enterprise SaaS marketing is a plus.