Campaign Engagement Manager

Posted 24 Days Ago
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Office, Machaze, Manica
Senior level
Software • Travel • Financial Services
The Role
The Campaign Engagement Manager leads campaign strategy, collaborates with teams, oversees KPIs, and mentors professionals to drive growth and engagement.
Summary Generated by Built In

It's fun to work in a company where people truly BELIEVE in what they're doing!

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Job Description

- Develop and oversee the annual campaign calendar, ensuring alignment with business goals and priorities.
- Lead the ideation, execution, and optimization of campaigns to drive growth, engagement, and profitability.
- Establish a robust framework and operational plan for end-to-end campaign strategy, from planning to execution.
- Collaborate with creative, product, Customer Service and UX teams to ensure campaigns are engaging, cost-effective and aligned with in-app functionalities.
- Oversee the design and delivery of seamless omni-channel user journeys that drive traffic to conversion.
- Own department KPIs, track and analyse overall performance metrics, providing actionable insights to improve ROI and engagement.
- Collaborate with commercial teams to design win-win sponsorship strategies, ensuring value for the platform, users, and partners/merchants.
- Lead and mentor high performing campaign professionals, fostering innovation and operational excellence.

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Requirements

- At least 8 years of relevant working experience and at least 2 years in leading organizations or cross-functional matrix team setup. Experience in Travel or Technology Industry is a plus
- Minimum bachelor's degree in Marketing, Business, or a related field (Master’s degree preferred).
- Proven experience leading and developing high-performing teams, with a focus on goal achievement and growth.
- Deep understanding of omni-channel marketing, customer experience, and how to integrate digital and in-app strategies.
- Proficient in data analysis and campaign performance metrics to make informed decisions and optimize results.
- Skilled in engaging cross-functional teams and building strong relationships with partners and stakeholders.
- Excellent verbal and written communication skills, with the ability to present complex information clearly and persuasively to diverse audiences.
- Self-driven, able to juggle multiple projects with clear prioritization. Able to perform under pressure and maneuver within business ambiguities.

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Top Skills

Data Analysis
Omni-Channel Marketing
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The Company
3,089 Employees
On-site Workplace
Year Founded: 2012

What We Do

We don’t innovate for the sake of innovation, we utilize technology to simplify people’s lives so they can enjoy their lives better. That belief is what brought Traveloka to be the leading travel platform in Southeast Asia. Traveloka serves 20+ products that include comprehensive travel services. From transportations to accommodations, discovering nearby attractions, and insurance products to financial services, including the groundbreaking ‘Buy Now Pay Later’.

With 100+ millions downloads in six countries across the SEA region, we aim to keep exploring for better innovations — all to fulfill our users’ travel aspirations so they can enjoy their lives, their way.

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