Business Transformation Manager

Job Description
Are you a strategic thinker passionate about redesigning operating models and driving strategic transformation with a comprehensive understanding of analytical principles, tools, and the capability to convey insights to both executive and non-technical audiences to aid in the decision making? If so, this could be the ideal opportunity for you.
As a Business Transformation Manager within Client Onboarding & ServiceTeam, you'll participate in projects and provide support for various initiatives and any associated business transformation projects. You may be involved in multiple initiatives, researching and executing new opportunities whether it is a business process change, organizational structure change or digital enablers. Our work is driven by transforming complex data into actionable insights. Through strong partnership with Business, Front Office, Operations and Technology counterparts, you'll work on creating future state operating model deliverables. Primary areas of focus include creating next generation and growth ready organizational strategies, data visualization & insights to support business cases.
Job responsibilities

• Demonstrate ownership with the ability to operate in a flexible, dynamic environment where creative and strategic thinking are also required in driving solutions, initiatives, and projects
• Design the client service and onboarding operating models front to back, and understand the details of a process and products
• Evaluate existing processes and look for areas of improvement
• Gather/analyze complex data and develop accurate conclusions with sufficient comprehension of the business to understand risk implications
• Develop effective visuals/presentations, including complex analytical models.
• Manage Senior Stakeholders across different Regions and Teams to align expectations, escalate issues and risks, and provide updates on the project status
• Demonstrate excellent understanding of business strategy and data science opportunities.
• Communicate complex challenges and solutions to diverse audiences across various levels of the banking organization

Required qualifications, capabilities, and skills

• Minimum of 4 years in consulting, business transformation, or a related field is required.
• Familiarity with the operating models with a focus on integrating organizational models and data analytics.
• Proven ability to gather/analyze complex data and develop accurate conclusions with sufficient comprehension of the business to understand risk implications
• Team player that works well with others and can easily adapt to constant changing and dynamic environments
• Highly disciplined, self-motivated, and agile delivery-focused with ability to work independently
• Ability to positively influence change and maintain a positive change management environment
• Advanced experience using Microsoft Office, including Excel, and PowerPoint
• Proficiency in data visualization, advanced SQL, Alteryx, Tableau, and Python programming skills
• Excellent written and verbal communication skills to effectively convey technical concepts and results to both technical and business audiences.

Preferred qualifications, capabilities, and skills

• Familiarity with the financial services industry.
• Experience in operating model redesign and advanced analytics.
• Knowledge of financial products and services, including trading, investment, and risk management.

Final Job Grade and officer title will be determined at time of offer and may differ from this posting.
Some travel required (10%) to visit clients and internal partners.
Please note this role is not eligible for employer immigration sponsorship.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.