Business Transformation Manager

Job Description
Join our team as a Performance Business Transformation Manager and shape the future of product innovation. In this role, you'll enhance our intelligent solutions governance framework, deploy AI and ML tools, and leverage data mining to optimize processes. Collaborate with stakeholders to design data-promoten solutions, translating complex data into actionable strategies. We're seeking a proactive, innovative professional with strong analytical skills and a passion for excellence.
s a Business Transformation Manager in our dynamic team, you will lead the enhancement of our intelligent solutions governance framework, ensuring the controlled deployment and robust monitoring of intelligence solutions tools as well as AI and ML capabilities. You will leverage your expertise in data mining and transformation to support the performance of process intelligence informing the identification of opportunities to optimize and automate existing processes.
Job responsibilities:

• Lead the development and implementation of governance frameworks to ensure controlled deployment and robust monitoring of intelligent solutions, including AI and ML capabilities.
• Utilize data mining and transformation techniques to analyze complex datasets, providing insights that drive process improvements and operational efficiencies.
• Conduct process intelligence assessments to identify opportunities for enhancing existing processes, focusing on automation and optimization.
• Collaborate with stakeholders to design and develop data-driven solutions using Alteryx and other relevant tools, ensuring alignment with business objectives.
• Oversee the onboarding and integration of new tools and technologies that support intelligent solutions, ensuring seamless adoption and utilization.
• Manage multiple projects simultaneously, ensuring timely delivery and adherence to quality standards while balancing competing priorities.
• Develop and maintain performance and risk reporting frameworks, dashboards and models to provide timely and accurate reporting to clients.
• Establish and maintain relationships with vendor and internal management/front line staff
• Work independently as well as on a team to verify performance/risk analytics at multiple levels across platforms using available tooling.
• Participate in the implementation of performance measurement and risk analytics systems and tools, including data validation and testing.

Required qualifications, capabilities and skills:

• Bachelor's degree graduate in banking or business management
• Minimum of 10 years' experience working with institutional clients
• Proficiency in data analytics and transformation tools such as Alteryx, Tableau, Power BI, or similar platforms.
• Familiarity with governance frameworks and compliance standards related to data management and intelligent solutions deployment.
• Proven ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment.
• Excellent communication skills, with the ability to effectively collaborate with cross-functional teams and present technical information to non-technical stakeholders.
• Strong analytical skills with the ability to interpret complex data sets and translate findings into actionable insights.
• Understanding of systems/software development lifecycle
• Proficiency with office productivity software
• Positive attitude with a willingness to work hard and be on a steep learning curve
• Attention to detail with demonstrated problem-solving ability

Preferred qualifications, capabilities and skills:

• Relevant certifications such as Certified Analytics Professional (CAP), Alteryx Designer Core Certification, or Lean Six Sigma Green Belt are a plus.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
The Strategy team manages mission-critical projects ranging from developing growth strategies, to assessing and planning entry into new markets, to implementing organizational restructurings and operational efficiencies, and more. Projects are typically team-based and include close collaboration with senior executives.