Join the Ritz-Carlton Yacht Collection: Where Every Voyage is a Symphony of Luxury
Embark on an extraordinary journey with the Ritz-Carlton Yacht Collection, an exquisite extension of the renowned Ritz-Carlton brand, dedicated to redefining ultra-luxury hospitality at sea. As a "Lady or Gentleman" of our esteemed team, you'll be entrusted with the art of delivering the impeccable "Gold Standards" that have made the Ritz-Carlton an epitome of excellence across the globe.
The Essence of Excellence: The Gold Standards
The Gold Standards are the bedrock of the Ritz-Carlton experience, setting us apart in the industry and establishing a legacy of unparalleled service. These standards embody the values and culture that define our brand, and serve as the compass guiding our every endeavor.
The Employee Promise
At The Ritz-Carlton, our Ladies and Gentlemen are the most important resource in our service commitment to our guests. By applying the principles of trust, honesty, respect, integrity and commitment, we nurture and maximize talent to the benefit of each individual and the company. The Ritz-Carlton fosters a work environment where diversity is valued, quality of life is enhanced, individual aspirations are fulfilled, and the Ritz-Carlton Mystique is strengthened.
Join us on a journey where every day is a testament to the highest standard of luxury and service. Apply now and be part of an unparalleled legacy in hospitality.
Job Summary
The Business Systems Analyst will be working closely with stakeholders and developers to further evaluate existing business processes with the goal to build on the existing ERP solution. The main objective is to automate, integrate, create efficiencies, and improve data quality throughout the business.
Essential Functions
- Collaborates with all stakeholders throughout the organization to collect detailed business requirements, understand business objectives, and document processes.
- Supports the Administration of Microsoft Dynamics 365 Finance & Operations for US and European Operations.
- Plans, designs, and executes approved configuration changes.
- Maximize the use of standard application functionality to prevent or keep customizations at low levels.
- Prepares business requirement documents for approved customizations including those related to integration processes.
- Prepares training documents, conducts training sessions, and ensures concepts are transmitted clearly.
- Conducts acceptance testing and secures approvals as needed.
- Leads meetings with functional, technical, and end users.
- Troubleshoots critical and complex issues, finds root causes, and drives solutions in an adequate time frame.
- Configures and maintains Management Reporter reports as well as Tableau reports.
- Monitors system performance and resource utilization.
- Assist developers and business departments with design, function, testing, and delivery.
- Provide system support including D365, TMS, and other applications.
- Special projects as needed.
CompetencyEducation:
- BA/BS in Computer Science, or Management Information Systems; MBA desirable
Skills & Experience:
- 3-7 years of experience in a Business Analyst capacity
- ERP experience with Dynamics 365, F&O
- Experience in the cruise industry is preferred
- Experience in supporting Finance & Accounting functions and ERP modules
- Direct experience in Finance roles and knowledge/studies in Finance are a plus
- Proficiency in Microsoft Office
- Proven problem-solving and analytical skills
- Excellent ability to document processes and proposed solutions
- Detail oriented with the ability to manage multiple tasks simultaneously
- Excellent organization and follow-through skills
- Excellent interpersonal, written, and verbal communication skills
- Ability to build and maintain good rapport with internal and external customers and handle situations with confidence, tact, and resourcefulness
- Flexible, adaptable with the ability to work under pressure to meet deadlines in a fast-paced office environment
- Autonomous and independent worker
- Self-starter, able to function with little supervision, high-energy
The Ritz-Carlton Yacht Collection is an Equal opportunity, inclusive employer and will consider all applicants for employment with the Company on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.
Top Skills
What We Do
Designed to combine the luxury lifestyle of The Ritz-Carlton® and the casual freedom of a yachting vacation, The Ritz-Carlton Yacht Collection will offer voyages on three custom-built yachts. Calling on unique and distinguished destinations alike, most voyages range from seven to ten nights, offering many overnight calls and uniquely curated experiences ashore. Each yacht will feature 149 suites, each with its own private terrace, and accommodate up to 298 guests in a relaxed, casually elegant atmosphere. As with The Ritz-Carlton® on land, each yacht will feature personalized service, elevated dining and luxury amenities. The yachts are also available for private charter.
