Business Systems Analyst

Posted 15 Hours Ago
17 Locations
Remote
Mid level
Fintech • Payments • Financial Services
The Role
Works with business partners to provide business solutions aligned with business strategies, analyzes business requirements, defines functional requirements, prepares system procedures, provides post-implementation support, identifies areas for improvement, and conducts training for business and technical teams.
Summary Generated by Built In

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Job purpose
Works with business partners to provide business solutions aligned with business strategies, understands the needs of the business users, analyzes the business requirements to determine the solution options, defines the functional requirements that will be signed off by both business and technical stakeholders, and ensures that the requirements are properly supported by the design, code, testing and final product.

Major accountabilities

  • Determines, analyzes, and documents simple to medium-size business requirements from the business community and coordinates with the developers to create the system specifications.
  • Communicates with the stakeholder and development team for clarification of business requirements, testing, and post production support
  • Formulates execution and release strategy
  • Create backlog items based on high level requirement
  • Prepares and documents manual and system procedures in support of the business needs.
  • Provides post-implementation and production support for deployed systems including analysis of simple to medium production problems raised by business users.
  • Identifies areas for improvement on both business process and implementation details
  • Conducts business or functional training for the business community and technical team as needed

Education and experience

  • College/University Degree preferably in Computer Science, Engineering, Mathematics, Business
  • At least 3 years Business Analysis Experience
  • Insurance background or experience working in an insurance company is a plus
  • Programming experience is a plus but NOT required
  • Must have strong analytical and conceptual skills, good interviewing skills (for data gathering/business requirements preparation);
  • Possesses good oral and written communication skills as well as good interpersonal skills, must be very client oriented

Job Category:

Business Analysis - Systems

Posting End Date:

The Company
Toronto, Ontario
499 Employees
On-site Workplace

What We Do

A UK company, Sun Life Financial of Canada is focused on building excellent customer service by offering the highest levels of customer care. We have been serving customers in the UK for over 100 years

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