Business Systems Analyst (ICT)

As the world’s largest IT distributor, our culture and work environment has very much a local Australian feel.

We now have a great opportunity for a Business Systems Analyst (ICT) to work within our ANZ Customer Success team at Tech Data Advanced Solutions (ANZ) Limited.

Working closely with your colleagues, this role is responsible for driving operational efficiency, business process improvements, and effective sales support within the organization. You will collaborate with key stakeholders, ensuring seamless business operations through proactive inventory management, system functionality enhancements, and financial oversight.

Some of the key responsibilities of this role include:

• Working with users to formulate and document business requirements

• Identifying, investigating, and analysing business processes, procedures and work practices

• Identifying and evaluating inefficiencies and recommending optimal business practices, and system functionality and behaviour

• Utilising project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects

• Taking responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensure acceptable quality and integrity of the system

• Undertake other responsibilities aligned to providing sales support to sales teams within the organisation.

Skills and Experience

We are looking for a candidate with previous experience in a B2B sales and systems implementation.

You will also need the following:

• At least a Bachelor’s degree in business, IT, marketing, or related field with at least one (1) year of relevant experience in the IT industry; or at least five (5) years of relevant experience in lieu of formal qualifications.

• Existing reseller partner relationships in Australia preferable.

• Professional communication skills (both verbal and written).

• Intermediate Microsoft Office proficiency.

• Excellent time management, organisational skills and attention to detail.

• Understanding of business and system processes to drive efficiency. A strong working knowledge of CRM/ ERP systems is required for this role.

What's on offer

This role has a base salary (range) between $75,000 to $95,000 p.a.

We also offer:

• Great team culture.

• Hybrid working environment

• Great learning opportunities to grow professionally and personally through dedicated learning platforms, our education assistance program, and focused individual development plans.

• Opportunities to give back to our community through volunteering via our partnership with United Way Australia.

• Work hours flexibility (regardless of age, gender etc.).

• On-site parking.

• Paid parental leave scheme including options to ramp up your hours back to your role, a great program that we are especially proud of;

• Strong reward and recognition programs.

If you are seeking a new role or opportunity to further grow your career within an organisation that truly values and embraces individuals from diverse backgrounds regardless of age, gender or other factors, then we look forward to hearing from you soon.

Key Skills

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.