Business Support Specialist

Posted 2 Days Ago
Be an Early Applicant
Palm Beach Gardens, FL
Junior
Fintech • HR Tech • Insurance • Consulting
The Role
The Business Support Specialist will manage incoming calls, handle queries and complaints, sort and distribute mail, log checks, provide concierge-level support for visitors and clients, and assist with facilities needs. Bilingual in English and Spanish is a plus, and strong communication skills are essential.
Summary Generated by Built In

Company:

Description:

Business Support Specialist

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Business Support Specialist at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

This position is a five-day-a-week on-site position based out of our Palm Beach Gardens location, from 8:30 am to 5:00 pm.

As our Business Support Specialist on the Business Services Group team, you’ll

  • Managing all incoming calls
  • Handling queries and complaints via phones
  • Taking and ensuring messages are passed to the appropriate staff member on time
  • Receiving, sorting, distributing, and dispatching daily mail
  • Log checks and Overnight to Lockboxes
  • Handle daily Incoming faxes
  • Provide concierge-level support for visitors and clients
  • Support facilities related needs
  • Bilingual (English/Spanish)

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

  • High school diploma or equivalent
  • At least 2 years of experience in a similar role within a professional office setting
  • Intermediate proficiency with MS Office
  • Ability to analyze and prioritize a variety of tasks and deadlines
  • Strong communication and interpersonal skills with a positive attitude
  • Well organized, strong attention to detail, deadline oriented, and self-motivated

These additional qualifications are a plus, but not required to apply:

  • Bachelor’s degree or higher
  • 5+ years’ experience supporting Manager/C-level Executives
  • Facilities-related experience in a support capacity

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.  

Some benefits included in this role are:

  • Generous time off, including personal and volunteering
  • Tuition reimbursement and professional development opportunities
  • Hybrid and flexible work
  • Charitable contribution match programs
  • Stock purchase opportunities
  • Competitive compensation
  • Entrepreneurial leadership
  • Unmatched, scalable resources
  • Committed to core values
  • Inclusive culture

To learn more about a career at MMA, check us out our website or flip through recruiting brochure.

Follow us on social media to meet our colleagues and see what makes us tick:

  • Instagram
  • Facebook
  • X
  • LinkedIn

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#LI-Onsite

#MMAFL

Top Skills

MS Office
The Company
HQ: New York, NY
78,000 Employees
On-site Workplace
Year Founded: 1871

What We Do

Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries.

Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity.

Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics.

Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people.

Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society.

Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.

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