Business Support Manager

Who We Are  

At C.A. Carlin, we take brands to new heights. We are one of the leading privately held sales agencies in the industry. Thanks to nimble growth and associations with our operating partners, C.A. Fortune and C.A. Ferolie, we have built brand value that is unlike any other in the CPG industry.  

What We Do  

Since our start in 1962, we have built industry relationships on the foundation of trust and action. We turn information into insight. We convert insight into programs. We drive programs that consistently deliver results to our clients, on their timeline.  

We have more than 300 associates and multiple offices throughout the country. We represent top brands in many categories such as confection, snack, grocery, beverage, frozen, dairy etc.  

Overview of the Role 

• The Business Support Manager will support the VP, Directors and Sales Team, West Confections with administrative duties which include but are not limited to, sales presentations, client business reviews, data manipulation and preparation, customer forms, customer system maintenance, and other projects as assigned. This role will be an integral part of managing our business support specialist and supporting our sales team, client relationships and retail partner relationships.   
• Fully Remote
• Salary: $70,000 - $80,000 depending on years of experience and expertise
• At C.A. we’re not looking for perfection, just people that want to commit to a us and grow their careers long-term. We are on a mission to build better brands for consumers and their families. If you’re looking for a sign to apply, here it is! 

What You’ll Do at C.A. Carlin 

Supporting sales team with tasks as directed including but not limited to: 

• Lead the sales support team to achieve organizational goals through mentorship and performance management. 
• Supporting VP & Directors of West Confections with Client & team communication. 
• Drive team development by identifying training needs and fostering professional growth. 
• Sales presentations/ sell sheets 
• Customer daily inquiry management 
• Program coordinator, develop new processes and procedures 
• Sales data reports 
• Customer forms – new item forms, promotional forms, price increase forms 
• Customer system maintenance 
• Projects as necessary based on deadlines from customers 
• Create internal marketing materials to support internal team 
• Consistent and quality completion of assigned duties 
• Additional support as appropriate to assigned sales team/ customer deadlines 

What You Should Bring to the Table 

• 1-3 years of professional consumer-packaged goods experience is required
• Understanding of the food and beverage distribution network and retail landscape 
• Extremely organized and detail-oriented; enjoys working tasks to completion 
• Strong written and verbal communication skills 
• Demonstrated ability to meet deadlines in a fast-paced environment 
• Proven ability to build and maintain strong, effective relationships with clients, customers, & colleagues 
• Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), and Adobe Acrobat
• Bachelor’s Degree or higher preferred

Perks 

• 16 days of PTO 
• 11 paid company holidays per year 
• 2 paid volunteer days per year 
• 3 months fully paid parental leave (regardless of gender) 
• Medical, dental, and vision 
• Paid company life insurance 
• 401k with company match 
• Summer hours (half day Fridays from Memorial Day thru Labor Day) 
• Work from home 

Come As You Are 

C.A. is committed to making our company more inclusive. Diversity fuels our innovation and better connects us to our clients, our colleagues, and our communities. Based on research, we know that women and other marginalized groups tend to apply to roles only when their experience perfectly matches the job description. That said, we encourage you to apply if you meet the majority of qualifications, especially if this role aligns with your career trajectory.