Business Support Coordinator (12 month fixed term)

Posted 6 Hours Ago
Be an Early Applicant
3 Locations
Remote
Hybrid
Mid level
Cloud • Fintech • Information Technology • Machine Learning • Software
Xero’s online accounting software connects small business owners with their numbers, their bank, and advisors anytime.
The Role
The Business Support Coordinator will provide administrative support to senior leaders, manage events, and help optimize business processes. Key responsibilities include diary management, travel bookings, and assisting with team events while fostering relationships across teams.
Summary Generated by Built In

Our Purpose 

At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.


How you’ll make an impact 


As Business Support Coordinator, you will be a key player in helping make everyday life here at Xero tick. 


Finding comfort working in an ever-changing and fast-paced environment, with more than strong admin skills to offer, your ability to communicate effectively and think proactively will be second to none. You are the kind of person that is always one step ahead, planning and prioritising constantly as you go. 


You will provide exceptional administrative support to the Executive General Managers and Senior Leaders with that business area. A key part of this role is the coordination and orchestration of all work across the domains. You will work closely with other Business Support Coordinators, Operations Managers, senior leaders and wider teams to reduce friction within our processes to ensure everything runs smoothly. You will identify opportunities for improvement and help to deliver those improvements. And ensure the team is well supported, ensuring the smooth management of daily operations. 


What you'll do


• Provide administrative support to senior leaders, including diary management, travel bookings, expense claims, and meeting coordination

• Coordinate the XLT annual events calendar with the operations support team and assist with planning as needed

• Build strong working relationships across your group, the wider business, and the admin community

• Raise and track purchase orders, manage contracts, and support payment processes where relevant

• Organise and support leadership events, meetings, workshops, and ensure timely distribution of materials

• Collaborate with EAs to support wider team events (e.g. All Hands, AMAs, offsites, roadshows, Board & Committee Meetings, AGM)

• Support onboarding for new starters

• Liaise between the EGM team and wider business to coordinate diaries, events, and resources

• Champion global ways of working and effective team communication


What you'll bring with you


• Proven experience supporting senior leaders in a fast-paced, global environment, with strong judgement and discretion

• Highly organised, proactive, and detail-focused, with the ability to manage competing priorities and work independently

• Strong relationship builder with excellent communication skills and confidence working across all levels and time zones

• Comfortable working behind the scenes to support others, anticipate needs, and ensure seamless delivery

• A flexible, can-do attitude with a continuous improvement mindset and willingness to pitch in wherever needed

Why Xero? 

Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, free medical insurance, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.

What the Team is Saying

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The Company
HQ: Wellington
4,700 Employees
Hybrid Workplace
Year Founded: 2006

What We Do

Xero is a global small business platform with 3.95 million subscribers which includes a core accounting solution, payroll, workforce management, expenses and projects. Xero also has an extensive ecosystem of connected apps and connections to banks and other financial institutions helping small businesses access a range of solutions from within Xero’s open platform to help them run their business and manage their finances.

Why Work With Us

Xero is not like most companies. When you join Xero, you become part of something beautiful —a global community of people who are passionate about making an impact on the world. It’s a place where you can truly be yourself and find success in a way that’s meaningful to you.

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Xero Teams

Xero Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.

Typical time on-site: Flexible
Company Office Image
HQWellington, NZ
Singapore
Auckland, NZ
Brisbane
Denver, CO
Melbourne (HQ)
London, GB
Napier, NZ
New York, NY
Company Office Image
San Mateo, CA
Sydney, NSW
Toronto, Ontario
Learn more

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