Business Process Manager, Logistics

This position is responsible for managing the systemic approach of defining, documenting, assessing, and improving the global logistics business processes and systems within the logistics organization to enhance the customer experience.
We are now looking for a motivated individual to help shape and support our logistics transformation and ongoing logistics optimization initiatives. This is a critical role within the IFF Global Logistics COE that will enhance and streamline business processes, drive efficiencies, realize savings, and improve service related to warehousing & transportation across IFF’s global footprint.

How you will contribute and lead:

• Work closely with stakeholders across the organization to identify, map, and implement improvements across key workstreams: warehousing, air, marine, and road transportation.
• Engage and ideate with local sites to map the current state to translate the current processes into optimal solutions with a focus on value creation to deliver benefits for IFF
• Help translate business requirements, manage scope and complexity, drive testing sign-off, etc.
• Develop and implement business processes and systems that close gaps in current ways of working and deliver a higher level of service at a reduced cost
• Lead workstream projects and use project management skills to structure, describe, and present complex issues/solutions
• Work with technical teams to design and support a TMS solution
• Provide functional and technical perspectives to the core workstream
• Develop workflows, troubleshoot issues, and train super users/end users on updated business processes and system usage
• Facilitate business sessions, gaining technical alignment between priorities, requirements, design, testing, training, and project steps to ensure successful deployment and stabilization
• Complete tasks as assigned by Leadership Team while working independently
• The role requires attending some mandatory on-site travel (~25-50%)

What you will need to be successful:

• Bachelor’s degree in Supply Chain or related field
• At least 6 years' experience in Logistics related work, minimum 5 years of experience leading complex SAP/TMS engagements/implementations
• Project management experience
• Proficient EDI knowledge
• Excellent communication and planning skills
• Fluent business English and local language communication skills
• Proficient ERP skills across full supply functional horizon.
• Ability to manage diverse stakeholders in a multi-functional environment
• Experience with 3PL and 4PL providers
• Superb collaboration and communication skills
• Exceptional analytical and problem-solving abilities
• Excellent organizational and time management skills
• Experience gathering and documenting business requirements to resolve issues, develop enhancements, or implement other projects
• Strong experience designing and implementing logistics business processes and optimization within SAP

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more