TRM Labs is a blockchain intelligence company dedicated to fighting crime and creating a safer world for billions of people. By leveraging blockchain data, threat intelligence, and advanced analytics, our products empower governments, financial institutions, and crypto businesses to safeguard communities from illicit activity and global security threats.
At TRM Labs, you’ll be part of a mission-driven, fast-paced environment where your work directly contributes to building a safer future. Our team combines expertise in law enforcement, data science, engineering, and financial intelligence to address complex challenges. Whether you're analyzing blockchain data, developing cutting-edge tools, or collaborating with global organizations, every day brings the opportunity to make a meaningful and lasting impact.
We are seeking a dynamic Business Process Automation Specialist to design, develop, and implement automation workflows using low-code/no-code platforms such as Zapier, n8n, and similar tools. This role is perfect for someone who thrives on streamlining business processes and integrating disparate systems. While our projects vary, you might find yourself working on initiatives similar to our example project—creating secure web applications that handle document uploads, automated data extraction, intelligent answer generation, and cross-platform integrations with tools like Jira, Slack, Salesforce, Hubspot, Gong, BigQuery, Notion, etc
The impact you will have here:
- Analyze and map out existing business processes to identify opportunities for automation.
- Design and build robust automation workflows using low-code platforms (e.g., Zapier, n8n) to streamline tasks such as secure document processing, data extraction, and answer generation.
- Develop solutions that allow users to interact with automated systems—for example, uploading documents, reviewing AI-generated content, and manually correcting or approving outputs.
- Integrate various third-party applications and data sources (e.g., Jira, Slack, Salesforce, Hubspot, Gong, BigQuery, Notion, etc) to create seamless, end-to-end workflows.
- Configure triggers, actions, and data flows that ensure information is reliably processed and validated across systems.
- Automate alerting and review processes so that users are notified when workflows complete and require human intervention.
- Ensure that all automation workflows adhere to strict security standards, especially when handling sensitive documents and data.
- Work closely with security teams to implement best practices for data encryption, access control, and secure API integrations.
What we’re looking for:
- Proven experience using low-code/no-code automation platforms such as Zapier, n8n, or similar tools.
- Solid understanding of business process mapping and workflow automation.
- Demonstrated experience integrating multiple systems and APIs (e.g., Jira, Slack, Notion) to build cohesive automation solutions.
- Familiarity with document processing methods and the challenges of automating data extraction and review.
- Strong problem-solving skills and the ability to troubleshoot complex automation workflows.
- A keen eye for security best practices and data privacy concerns, especially when handling sensitive documents.
- Excellent communication skills and a collaborative mindset for working across teams.
Nice to have:
- Experience with AI or machine learning integrations, particularly in natural language processing (NLP) and data extraction.
- Familiarity with cloud services and deployment environments (e.g., AWS, Google Cloud, Azure).
- Understanding of Robotic Process Automation (RPA) and how it can complement low-code solutions.
Leadership Principles
Our Leadership Principles are foundational element of our strategy, guiding how we make decisions, how we treat each other, and how we behave day-to-day.
- Impact-Oriented Trailblazer: We put customers first, driving for speed, focus, and adaptability.
- Master Craftsperson: We prioritize speed, high standards, and distributed ownership.
- Inspiring Colleague: We value humility, candor, and a one-team mindset.
Build a Career
Joining TRM means being part of a mission-driven team comprised of industry leaders. At TRM, you'll experience:
- Purpose and Mission: Have a real-world impact, from disrupting terrorist networks to returning stolen funds.
- Inspiring Colleagues: Collaborate with industry leaders and learn something new daily.
- Personal Growth: We're not just using technology; we're inventing it and taking category-defining products to market.
Work Environment
- Remote First: Our HQ is online. Tools like Zoom and Slack ensure seamless collaboration, but we also value in-person interactions, organizing regular meetups and offsites for team bonding. Clear communication is key in our decentralized setup. With tools like Slack, Loom, and voice notes, we document meetings and decisions, promoting transparency and efficiency.
- Ownership & TRM Speed: Small teams drive big goals at TRM. Every team member has significant ownership and responsibility, fostering an environment of initiative and direct impact. While there's no strict clocking in or out, we expect team members to balance personal schedules and team needs. We move “surprisingly fast” while maintaining a high bar in service of our customers and mission. This can feel both intense and rewarding. Our unique approach to projects emphasizes quick wins, rapid iterations, and constant feedback.
- Diversity and Inclusion: Diversity at TRM encompasses backgrounds, experiences, and perspectives. Every day is an opportunity to learn from a colleague, whether they're a law enforcement expert or a tech pioneer.
- Annual Company Offsite: Once a year, TRMers come together from around the world to attend a 1-week mandatory company offsite. This is designed to foster in-person relationships, creativity, and strategic alignment. Employee attendance is required of all TRMers.
Join Us
We're looking for team members who love building from the ground up and want to work hard in a fast-paced and ambitious environment. We are remote-first, with exceptionally talented team members located around the world. If you like solving tough problems quickly and seeing your work improve the lives of billions of people, we want you at TRM.
We encourage you to reach out even if your experience doesn't precisely match the job description. Don't worry about picking exactly the right job; we can always explore other options after starting the conversation. Your passion and interests will set you apart, especially if your background or career is unconventional.
To all recruitment agencies: TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM Labs employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.
Top Skills
What We Do
TRM Labs is a blockchain intelligence company that helps financial institutions, crypto businesses and government agencies detect and investigate crypto-related financial crime and fraud. Every day, we tackle challenges in data engineering, data science, and threat intelligence to advance our mission to build a safer financial system for billions of people.
We have raised over $79M from JPMorgan Chase, Visa, Citi, PayPal, Block, Initialized Capital, Tiger Global, Bessemer, and Y Combinator.
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