Business Process Analyst V

Carpenter Technology Corporation is a leading producer and distributor of premium specialty alloys, including titanium alloys, nickel and cobalt based superalloys, stainless steels, alloy steels and tool steels. Carpenter’s high-performance materials and advanced process solutions are an integral part of critical applications used within the aerospace, transportation, medical and energy markets, among other markets. Building on its history of innovation, Carpenter’s wrought and powder technology capabilities support a range of next-generation products and manufacturing techniques, including novel magnetic materials and additive manufacturing.

BUSINESS PROCESS ANALYST

THE BUSINESS PROCESS ANALYST WILL . . .

• Work with internal customers and suppliers (CS, DMO, Specifications, PA, Certifications, Lab, Technical, etc.) to integrate master data design with related master data and transactional data objects (BOMs, Routings, Grades, etc.…), identify data integrity and process improvement opportunities, and resolve data issues.
• Identify, manage, and drive master data validation processes to streamline order entry, promote standardization, facilitate system automation, avoid delays in processing, and reduce frequency of corrective actions and escapes
• Aid in the standardization, optimization, redesign, and configuration of master data objects and ensure seamless integration with existing systems and business processes.
• Engage with internal stakeholders including (but not limited to) Production Laboratories, Quality Assurance, and technical departments to comprehensively understand their data needs. Utilize this understanding to effectively troubleshoot master data issues, devise countermeasures to restore quality operations, and implement robust corrective actions systemically.
• Utilize a strong background in database management, leveraging statistical and analytical methodologies, to dissect and interpret data effectively and drive data cleansing. Aid internal stakeholders in development of relevant business reports that facilitate management of business processes and data quality.
• Possessing knowledge of AI tools is advantageous, facilitating the automation of specific organizational processes and the development of intelligent solutions to address business challenges.
• Proactively acquire requisite knowledge of quality and operating systems to provide comprehensive support to the Product Compliance group, ensuring seamless operations and compliance adherence.
• Drive operational efficiency by automating manual processes through the implementation of software solutions, thereby optimizing productivity and resource utilization within the organization.
• Data design, migration, and validation support in IT projects (e.g. migrations to new software platforms for SharePoint Spec System, RBR system)
• Data design, analysis, and support in other projects identified by internal stakeholders.
• As a subject matter expert, provide input to development design of new data objects and redesign of existing data object objects.  Participate in the testing of new and redesigned objects and functionality
• As a member of the Center of Excellence, help design & redesign solutions to gaps, issues, and functions within SAP, Mainframe and other associate systems as prioritized by the business.
• Perform all other duties and special projects as assigned.

REQUIREMENTS FOR BUSINESS PROCESS ANALYST

• Four-year college degree in Engineering, Computer Science, or technical field.  
• Familiarity of metallurgical principles and production equipment is advantageous but not required.
• 10 or more years of industry experience.
• Ability to organize and prioritize tasks and make appropriate decisions.
• Ability to identify opportunities within or across departments for improved efficiency.
• Ability to improve quality through structured continuous improvement processes.
• Ability to effectively communicate to raise the awareness level of Carpenter's employees concerning Carpenter customers' and industry quality requirements.
• Results oriented; ability to handle multiple priorities while meeting deadlines.
• Develops relationships from different departments and identifies emerging data needs.
• Travel as needed (<10%).

Carpenter Technology Company offers a competitive salary and a comprehensive benefits package including life, medical, dental, vision, flexible spending accounts, disability coverage, 401k with company contributions as well as many other options to employees.

Carpenter Technology Corporation’s policy is to fully and effectively maintain a program of equal employment opportunity and nondiscrimination for all employees, to employ affirmative action for all protected classes, and to recruit and develop the best qualified persons available regardless of age, race, color, religion, sex, gender identity, sexual orientation, marital status, national origin, political affiliation or any other characteristic protected by law. The Company also will recruit, develop and provide opportunities for qualified persons with disabilities and protected veterans.