Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
***There are three (3) positions associated with this job posting which are classified as hybrid and will be filled in Phoenix, AZ ideally***
Position Summary
The Business Process Designer (Analyst) will be a member of the Optimization team within the Process Excellence & Innovation Team and will focus on improving the efficiency and effectiveness of processes across CVS. This role will drive engagement with internal finance business partners with the intent of bringing together process improvement, reengineering, automation, and other capabilities. Candidates looking to fill this role would need to support, enable, and execute a greater level of digital optimization, while also streamlining processes to ultimately bring meaningful and tangible business outcomes to CVS Health.
The ideal candidate will embrace an innovative mindset, be ready, and able, to relentlessly seek best practices and technologies. Additional, they will be expected to make immediate impact to reduce process complexity, increase process efficiency, and enable speed of operational processes. They will posses strong and wide spread domain knowledge of financial processes specific to the HealthCare and Insurance spaces.
Ability To:
- Comprehend process flows and complex data sets, and identify optimization opportunities in a short time-frame
- Manage multiple projects simultaneously, learn on the fly to understand and solve new problems and adjust priorities as needed to meet deadlines
- Document current-state process flows, design and execute future state solutions for Finance and Accounting business processes
- Translate business requirements into functional requirements for implementation of process and automation solutions
- Work collaboratively and effectively in a matrixed team environment
- Influence stakeholders without authority
- Communicate effectively in a manner that is clear, logical, and consistent both verbally and written
- Generate enthusiasm, commitment, and alignment
- Prepare materials and presentations with a high degree of accuracy under tight deadlines
Required Qualifications
2+ years experience minimum in the following:
Ability to demonstrate expertise of documenting and analyzing business processes.
Ability to demonstrate expertise identifying process waste.
Ability to demonstrate expertise reengineering business processes.
Ability to demonstrate expertise in scoping, defining, planning, mapping, requirements writing, and executing projects in a matrix business environment
Problem solver with strong analytical and quantitative orientation
Charismatic relationship builder able to influence at executive level
Proactive, planful, and result-driven with highest level of attention to detail
Effective communicator with strong verbal and written presentation abilities
Proficient in MS Word, Excel, Visio, Access, and PowerPoint, SharePoint, Jira, Power BI, and SQL.
Ability to discover/seek/gather/understand documentation of business process knowledge related to projects
Ability to work individually, think critically, and problem-solve with little direction.
Preferred Qualifications
Six Sigma Yellow Belt Certification or higher
LEAN training and/or certifications
Agile SDLC training and/or certifications
Project Management training and/or certifications
Knowledge of robotic process automation
Knowledge of change management
Education
Bachelor degree or equivalent experience.
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$46,988.00 - $102,000.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit Benefits | CVS Health
We anticipate the application window for this opening will close on: 03/28/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Top Skills
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners.
Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
