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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation fintech company using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The Role
We are seeking a Senior Analyst who will assist the Fraud Program in driving critical fraud related projects within the first line of defense. This position will report directly to the Fraud Program Manager. The Senior Analyst will be responsible for proactively and collaboratively monitoring fraud metrics, strategies, escalations, and serve as a liaison between multiple business areas across the Fraud Enterprise. This position will also provide support for risk assessment, audit, and regulatory examinations; and assist in the monitoring and oversight of the fraud ecosystem- including technology, governance, and risk management reporting. In addition, the ideal candidate will have strong project or program management skills, experience in writing policies or procedures, analytical expertise, a deep understanding of fraud risk, and the ability to drive cross-functional collaboration between all lines of business.
What you’ll do:
The Senior Analyst, Fraud Program Management will be responsible for the following:
- Fraud Program Reporting & Insights: In coordination with the 2LoD, monitor KRI and RAS metric performance- including reporting and escalating breaches; collect data insights and report up to the committees on all fraud-related matters that impact the enterprise.
- Regulatory Exam Coordination: In collaboration with the Regulatory teams, work as a liaison between multiple departments and own the response tracking process across the various business units and lines of defense.
- Implementation of Procedures and Strategies: Assist with gathering, updating, and monitoring fraud strategies, procedures, playbooks, and other important documentation critical to the management of the fraud ecosystem.
- Issues Management, Audit, and Assessment: Track and monitor all Fraud-related issues that may arise through issue findings, audit, controls, or assessment testing. Act as the main POC and assist with the drive, validation, remediation and/or completion of issues. Assist with ad-hoc Fraud Risk Self-Assessments which evaluates and measures key inherent risks.
- Program/Project Management: Assist in coordinating monthly fraud committee meetings, fraud-related projects, and other associated initiatives.
What you’ll need:
- 5+ years of experience in fraud analytics, risk management, or fraud program management.
- Strong experience in leading projects, working cross-functionally, and influencing senior stakeholders.
- Experience working with multiple cross-functional teams to deliver results
- Experience in banking and/or fintech industry
- Strong Knowledge of fraud prevention tools and techniques.
- Excellent problem-solving skills and ability to translate complex data into clear business recommendations.
- Experience working with exam/audit, and drafting regulatory documents is a plus!
Nice to Have:
- Familiarity with SQL, Python or other dashboarding tools (such as Tableau)
- Experience with Model Risk Management or Model Governance
- Experience with Risk Assessment or Audit
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
Top Skills
What the Team is Saying
What We Do
For over a decade, SoFi has helped transform the Fintech industry by creating financial products and services that help people borrow, save, spend, invest, and protect their money better, so they can achieve financial independence and realize their ambitions. Whether it’s owning a home, saving for retirement, paying off their student loans, or helping our members invest - SoFi is there every step of the way. Want to learn more about how it works? Check it out here: https://www.sofi.com/how-it-works/
Our core values are at the center of how we help our millions of members get their money right. They are our guiding principles for how we think about serving our members, building our company, and most importantly, how we work together. At SoFi, it’s not just what we do - but how we do it.
SoFi is also proud to be the naming rights partner of SoFi Stadium, home of the Los Angeles Chargers and the Los Angeles Rams.
For more information, visit SoFi.com
Why Work With Us
Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.
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Employees engage in a combination of remote and on-site work.
For the majority of our workforce who work on a hybrid schedule, the in-office requirement is a handful of days per month!
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