Customer Account Manager

We appreciate your interest in employment with The Honest Company! The Honest Company is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally-recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the Human Resources Department at 1.888.862.8818 or 1.310.857.3020.

About Us

The Honest Company (NASDAQ: HNST) is a digitally-native consumer products company born in the Gen Z era to make purpose-driven consumer products designed for all people. Since its launch in 2012, Honest has been dedicated to creating thoughtfully formulated, safe and effective personal care, beauty, baby and household products, which are available via honest.com, third-party ecommerce partners and approximately 50,000 retail locations across the United States, Canada and Europe. Based in Los Angeles, CA, the Company's mission, to inspire everyone to love living consciously, is driven by its values of transparency, trust, sustainability and a deep sense of purpose around what matters most to its consumers: their health, their families and their homes. For more information about the Honest Standard and the company, please visit www.honest.com.

Our Mission

We're on a mission to empower people to live happy, healthy lives. We're a wellness brand with values rooted in consciousness, community, transparency, and design. Every day and in every way, we hold ourselves to an Honest standard. We believe that it is our responsibility to do our part to help create a healthy and sustainable future for all. 

The Role

The Honest Company is seeking a highly analytical sales professional to join the team as our Customer Account Manager, Target. In this role, you’ll be responsible for maximizing and optimizing marketing investments at Target, while driving profitable growth. You are someone who uncovers data-driven insights and creates actions against them.

WHAT YOU’LL DO:

• Manage the Trade + Retail Marketing budget and identify opportunities for optimization
• Own Joint Business Plan and Vendor Income, alongside Account Management
• Support the Sr. Director of Sales in developing a Trade spend strategy that effectively delivers net sales growth, market share growth and profitability for both Honest and Target
• Develop impactful reporting using syndicated data to provide actionable insights that support sales and marketing strategies
• Deliver regular monthly ROI analysis, competitive insights and KPI reporting
• Support the Sr. Director of Sales on national, monthly, quarterly, and annual goals
• Support ongoing business development objectives with Target through monthly/bimonthly partnership meetings, line reviews, and Top to Tops
• Display a comprehensive understanding of products, product mixes, and product positioning to develop profitable and valuable revenue opportunities
• Have a clear understanding of Target’s dynamics to help set overall account marketing strategy + priorities 

WHAT YOU’LL NEED:

• 3+ years of experience in sales planning, trade management or category management within the CPG industry, experience working with Target required
• Exceptional organizational skills with a proven ability to manage trade spending, analysis and budgets
• Understanding of category management and experience using syndicated + customer data sources such as Circana, Nielsen, IRI and/or Target’s TCN data. Ability to translate data into actionable insights
• Strong understanding of Target’s systems and portals
• Self-motivated, goal oriented, desire to deliver results
• Demonstrated record of achieving sales growth
• Exceptional written and oral communication skills
• Strong computer and analytical skills. Specifically with MS Word, PowerPoint and Excel
• Ability to create relationships and effectively collaborate with HQ team members from a remote location
• Solid understanding of P&L management, gross margin and pricing structures, impact of discounting and trade terms
• College or bachelor’s degree in business or similar major

Compensation

The pay range for this role is $83,900–$115,390. Actual compensation is based on many factors including but not limited to depth of experience, skill level, ability, knowledge, education, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. 

The total rewards package for this position may also include base, annual incentive plan, benefits, retirement plan, equity, and Employee Stock Purchase Plan.

Benefits & Perks

We offer a competitive benefits package including comprehensive health and wellness coverage, 401k with company match, wellness incentives including a monthly fitness reimbursement and onsite fitness classes, options for education reimbursement, and a discount on all products. We value work-life balance and offer a generous and flexible vacation policy. Thinking about adding little ones to your family? Honest offers generous maternity and paternity leave. We love the furry kids too and offer pet insurance so your companions are well taken care of.

California Privacy Rights Notice for Californian Job Applicants and Prospective Talent

Effective Date: January 1, 2020

Under the California Consumer Privacy Act of 2018 (“CCPA”), The Honest Company, Inc. (“Honest” or “us” or “we”) is required to inform California residents who are our job applicants or prospective talent (together “job applicants” or “you”) about the categories of personal information we may collect about you and the purposes for which we use this information.  Click here if you are a California resident to read disclosures required by the CCPA. Note this notice applies only to personal information that is subject to the CCPA. 

Categories of Personal Information We Collect. We may collect the following categories of personal information about our job applicants, who are California residents:

• Name
• Signature
• Social Security Number
• Email and mailing address
• Telephone number
• Education
• Employment history

How We Use Job Applicants' Personal Data.  We use and disclose the personal information we collect for our business purposes.  These business purposes include, without limitation:

• Processing evaluating your application to determine your qualifications for the role to which you’ve applied, and communicating with you about your application, including to check references or your background, and communicate with you about other jobs that may interest you.
• Other business purposes as identified in the CCPA, which include:
• Auditing related to our interactions with you; 
• Legal compliance
• Detecting and protecting against security incidents, fraud, and illegal activity;
• Debugging;
• Performing services for us, such as analytics;
• Internal research for technological improvement; and
• Internal operations.

Other Interactions with The Honest Company.  More information about our privacy practices can be found in our Privacy Policy, which is incorporated herein by reference.

Contact Us.  For questions or concerns about our Privacy Policy, please contact us at [email protected].

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