Description
The Business Operations Specialist will play a vital role in supporting the Sales team on SFDC from Funnel to PO. This role involves managing day-to-day operations, enhancing processes, and providing essential support to ensure the Sales team can operate efficiently and effectively. The ideal candidate will have a strong sales support mindset and be able to make decisions that align with the company’s strategic plans.
Responsibilities:
- SFDC Account Management: Manage existing accounts and new account creation processes, ensuring data accuracy and enrichment (correct data, more Sales data, Incoterms, duplication of accounts, payment terms, etc.).
- Opportunity Management: Oversee the funnel (pipeline and forecast) process management, including stages and probability knowledge and management.
- Ensure data management reflects the accurate situation of opportunities, and manage unique opportunities to ensure accurate data
- Quote Management: Support Sales in the quote management process in SFDC, ensuring all quotes are accurate and up-to-date.
- Sales Support: Act as the point of contact for Sales on all SFDC-related issues, supporting account, opportunity, quote, and meeting summary management.
- Training and Enablement: Conduct monthly training on SFDC processes, emphasizing adoption, tips and tricks, new developments, and understanding new requirements. Lead the onboarding process for new sales hires, including training, onboarding plans & materials
- Business Analysis: Perform business analysis activities for the Sales team, including creating reports, dashboards, trends, pipeline health, and data accuracy.
Requirements
- Bachelor’s degree in Business, Marketing, or a related field.
- 5 years of experience in Sales/Business Operations
- Strong working knowledge of SFDC and BI (Tableau or similar).
- Strong analytical and problem-solving skills.
- Proficient in Microsoft suite including Excel, PowerPoint, etc.
- Excellent communication and interpersonal skills.
- Ability to work independently in a fast paced environment
Top Skills
What We Do
Ceragon Networks Ltd. (NASDAQ: CRNT) is the global innovator and leading solutions provider of 5G wireless transport. We help operators and other service providers worldwide increase operational efficiency and enhance end customers’ quality of experience with innovative wireless backhaul and fronthaul solutions. Our customers include service providers, public safety organizations, government agencies and utility companies, which use our solutions to deliver 5G & 4G broadband wireless connectivity, mission-critical multimedia services, stabilized communications, and other applications at high reliability and speed.
Ceragon’s unique multicore technology and disaggregated approach to wireless transport provides highly reliable, fast to deploy, high-capacity wireless transport for 5G and 4G networks with minimal use of spectrum, power, real estate, and labor resources. It enables increased productivity, as well as simple and quick network modernization, positioning Ceragon as a leading solutions provider for the 5G era. We deliver a complete portfolio of turnkey end-to-end AI-based managed and professional services that ensure efficient network rollout and optimization to achieve the highest value for our customers.
Our solutions are deployed by more than 600 service providers, as well as more than 1600 private network owners, in more than 130 countries. For more information please visit: www.ceragon.com
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