Business Operations Specialist

Posted 23 Days Ago
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Asunción, Distrito Capital
Senior level
Information Technology
The Role
The Business Operations Specialist will support the Sales team by managing SFDC accounts and opportunities, ensuring data accuracy, and providing training. Responsibilities include overseeing quote management and conducting business analysis for sales effectiveness.
Summary Generated by Built In

Description

What about us:

Ceragon Networks Ltd. (NASDAQ: CRNT) is the global innovator and leading solutions provider of 5G wireless transport. We help operators and other service providers worldwide increase operational efficiency and enhance end customers’ quality of experience with innovative wireless backhaul and fronthaul solutions.

Ceragon’s unique multicore technology and disaggregated approach to wireless transport provides highly reliable, fast to deploy, high-capacity wireless transport for 5G and 4G networks. It enables increased productivity, as well as simple and quick network modernization, positioning Ceragon as a leading solutions provider for the 5G era. Our solutions are deployed by more than 600 service providers, as well as more than 1,600 private networks, in more than 130 countries.

The Business Operations Specialist will play a vital role in supporting the Sales team on SFDC from Funnel to PO. This role involves managing day-to-day operations, enhancing processes, and providing essential support to ensure the Sales team can operate efficiently and effectively. The ideal candidate will have a strong sales support mindset and be able to make decisions that align with the company’s strategic plans.

What will you do:

  • SFDC Account Management: Manage existing accounts and new account creation processes, ensuring data accuracy and enrichment (correct data, more Sales data, Incoterms, duplication of accounts, payment terms, etc.).
  • Opportunity Management: Oversee the funnel (pipeline and forecast) process management, including stages and probability knowledge and management.
  • Ensure data management reflects the accurate situation of opportunities, and manage unique opportunities to ensure accurate data
  • Quote Management: Support Sales in the quote management process in SFDC, ensuring all quotes are accurate and up-to-date.
  • Sales Support: Act as the point of contact for Sales on all SFDC-related issues, supporting account, opportunity, quote, and meeting summary management.
  • Training and Enablement: Conduct monthly training on SFDC processes, emphasizing adoption, tips and tricks, new developments, and understanding new requirements. Lead the onboarding process for new sales hires, including training, onboarding plans & materials
  • Business Analysis: Perform business analysis activities for the Sales team, including creating reports, dashboards, trends, pipeline health, and data accuracy.

 




Requirements

What are we looking for:

  • Bachelor’s degree in Business, Marketing, or a related field.
  • +3 years of experience in Sales/Business Operations
  • Strong working knowledge of SFDC and BI (Tableau or similar).
  • Strong analytical and problem-solving skills.
  • Proficient in Microsoft suite including Excel, PowerPoint, etc.
  • Excellent communication and interpersonal skills.
  • Ability to work independently in a fast paced environment

What we offer:

  • Hybrid work model: three days a week from the office, two days remotely.
  • Private health insurance: fully covered for the employee and their immediate family.
  • Vending machine credit: 200,000 PYG for use in the office vending machine.
  • On-site medical consultations: a general practitioner visits the office once a month, and a nutritionist is available twice a month.
  • Birthday leave: Employees get a day off on their birthday to celebrate.
  • Office location: República Argentina & Mariscal López, Torre de Las Americas building; we offer parking facilities.
  • …and last but not the least: the opportunity to grow your career in a friendly, dynamic, multinational environment!

If you feel you’re the right candidate for the role, please click ‘apply’ now and send us your CV in English! We’d love to hear from you!


Top Skills

Excel
Microsoft Powerpoint
SFDC
Tableau
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The Company
HQ: Richardson, Texas
1,909 Employees
On-site Workplace
Year Founded: 1996

What We Do

Ceragon Networks Ltd. (NASDAQ: CRNT) is the global innovator and leading solutions provider of 5G wireless transport. We help operators and other service providers worldwide increase operational efficiency and enhance end customers’ quality of experience with innovative wireless backhaul and fronthaul solutions. Our customers include service providers, public safety organizations, government agencies and utility companies, which use our solutions to deliver 5G & 4G broadband wireless connectivity, mission-critical multimedia services, stabilized communications, and other applications at high reliability and speed.

Ceragon’s unique multicore technology and disaggregated approach to wireless transport provides highly reliable, fast to deploy, high-capacity wireless transport for 5G and 4G networks with minimal use of spectrum, power, real estate, and labor resources. It enables increased productivity, as well as simple and quick network modernization, positioning Ceragon as a leading solutions provider for the 5G era. We deliver a complete portfolio of turnkey end-to-end AI-based managed and professional services that ensure efficient network rollout and optimization to achieve the highest value for our customers.

Our solutions are deployed by more than 600 service providers, as well as more than 1600 private network owners, in more than 130 countries. For more information please visit: www.ceragon.com

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