Business Operations Specialist, Supply Curation (Remote)

ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers.  We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.

And where would you come in? We’re looking for someone to keep our wheels spinning and our lights not just on, but burning brightly. We’ll need your help making sure our operational processes effectively scale as we grow, our workflows are organized efficiently, and we can soar to the next level of excellence in our capabilities to identify supply optimization opportunities, uncover coverage gaps, discover menu optimization opportunities, and help us build the playbook to pull it all together.

What You'll Do: 

• Source. You’ll help identify the best burgers in Dallas, the most popular vegan restaurants in Seattle, and the hidden gem tacos in San Diego - and you’ll do this at scale. 
• Collaborate. You’ll work with our Supply Curation, Menus, Sales, Merchandising Ops, and Relish teams to understand supply needs and opportunities. 
• Analyze. You’ll use tools such as Excel, Sigma, and HubSpot to connect data points, align metrics, and build plans to bridge coverage gaps. 
• Identify Opportunities. Optimization. Identity trends, opportunities, areas of optimization. 
• Build Playbooks. You’ll help us build the playbook to scale supply when we introduce new products and offerings. 
• Process building. To drive task efficiency. Evaluate current workflows to identify bottlenecks and propose solutions that enhance operational efficiency and service quality.  
• Day to day operations tasks. Managing various tasks, reporting, data analysis, resource allocation 
• Workflow quality assurance to ensure operational reliability of our analytics, tools, and processes. 
• Catalog inboxes and workflows to make sure teams can stay organized and on track.

What You Have: 

• 3+ years in an Operations focused role.
• At least 2+ years of data analytics experience in a professional setting utilizing Excel (vlookups, pivot tables, etc).
• Obsessed with numbers: You speak Excel formulas as a second language. You’re comfortable with large datasets, can glean actionable insights, and use those to tell compelling stories. 
• Tech-knowledgeable: You’ll need to quickly pick up our toolset and become an expert. HubSpot experience is a huge bonus!
• Hungry for change: If something isn’t working, we fix it. And then we fix it again.  
• Ownership mentality. 
• Prioritization & data-driven decision making. 
• Deliver actionable recommendations out of complex datasets. 
• Self-starter, bias towards action. 
• Naturally curious, always looking for ways to innovate. 
• Gritty. Roll sleeves up, no task is too small, do whatever it takes to make things successful. 
• A circus-level juggler: You’re not only comfortable with a high-volume list of varied tasks, but also with prioritizing them.  
• Solution-oriented: You love solving puzzles and operate with solutions top-of-mind.
• Devoted to an iterative approach: You learn by experimentation & feedback and can’t wait to make the next small tweak toward success.
• Industry-savvy: Restaurant industry experience is a huge plus.

The national cash compensation range for this role is $57,000 - $67,000 per year*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know!

ezCater does not sponsor applicants for work visas or legal permanent residence.

What You’ll Get from Us:

You’ll get a terrifically compelling opportunity, in an environment of radical transparency, and collaborative colleagues at every level of our organization. You’ll also get sane working hours and great flexibility around work/life balance. 

Have people in your life – of any age – who always, often, or sometimes need your help? We make room for that. Have a bad thing or a good thing happen to you? We make room for that, too.

Oh, and you’ll get all this: Market salary, stock options that you’ll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K with ezCater match, health/dental/FSA, long-term disability insurance, remote-hybrid work from our awesome Boston or Denver offices OR your home OR a mixture of both home and office (you choose!), a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies) when you’re in one of our offices, and knowing that you helped get this rocket ship to the moon.

ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones.

For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy.

#BI-Remote