Business Operations Manager, International

Posted 2 Days Ago
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London, Greater London, England
Senior level
eCommerce • Mobile
Buy, Sell & Go Live
The Role
The Business Operations Manager will lead cross-functional initiatives to scale operations internationally, identifying growth inhibitors and enhancing various aspects of the business. This role emphasizes data-driven problem solving and relationship building within a fast-paced startup environment.
Summary Generated by Built In

🚀 Whatnot

Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our values, and as a remote co-located team, we operate out of hubs within the US, UK, Ireland, Poland, and Germany today.

We’re innovating in the fast-paced world of live auctions from fashion, beauty, electronics to collectibles like trading cards, comic books, and even live plants. Whatnot has something for everyone.

And, we’re growing. Whatnot has been one of the fastest growing marketplaces and we’re hiring forward-thinking problem solvers across all functional areas.

💻 The Role

This Business Operations Manager will be joining our growing International team and help us scale our business outside the US. Working directly with Whatnot's international leadership team, this role will lead large cross-functional initiatives and solve complicated, unstructured problems.

With the amount of opportunity that exists internationally, this role is a terrific way to get your hands dirty in a start-up within a start-up. It allows driven individuals to have outsized impact and learn about the business while contributing to critical initiatives. 

  • Lead cross-functional projects to scale functions and capabilities internationally
  • Proactively identify inhibitors to growth and find ways to solve them
  • Help various parts of the international business mature
  • Define and measure critical business metrics
  • Drive efficiency and transparency in processes

👋 You

Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.

  • Bachelor's degree in Business, Economics, or related field
  • 5-6+ years experience in consulting or a fast-growing startup
  • Curious to learn about different parts of the business and how to pull certain levers to grow faster
  • Low ego - happy to do anything it takes to help us grow
  • Able to move remarkably fast with little structure or oversight
  • Proven leadership and relationship-building skills
  • Demonstrated ability to solve problems using data and process improvement

Team members in this role are required to be within commuting distance of our London, UK hub.

🙏 Nice to Have

  • Experience working on a marketplace or a two-sided platform
  • Experience or passion for buying and selling in online marketplace communities
  • Foreign languages 
  • SQL & Dashboard experience

💰Compensation

£120,000 to £140,000 + benefits + equity

The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity.

🎁 Benefits

  • Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
  • Health Insurance options including Medical, Dental, Vision
  • Work From Home Support
    • Home office setup allowance
    • Monthly allowance for cell phone and internet
  • Care benefits
    • Monthly allowance on both food and wellness
    • Annual allowance towards Childcare
    • Lifetime benefit for family planning, such as adoption or fertility expenses
  • Retirement; Pension plan
  • Monthly allowance to dogfood the app
  • Parental Leave
    • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

💛 EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Top Skills

SQL

What the Team is Saying

Lydia
Adam Clemmitt
Laura
The Company
HQ: Culver City, California
600 Employees
Remote Workplace
Year Founded: 2019

What We Do

We bring people together around the things they love and turn their passions into their livelihood.

Why Work With Us

Passion is the centerpiece of our culture.
We’ve got passionate buyers, sellers, and employees. We want you to bring your passions to Whatnot.

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Whatnot Offices

Remote Workspace

Employees work remotely.

Our “office optional” policy lets you work where you’re most productive. With options of working from home, in person, or a mix of both. We have office hubs within the US, UK, Ireland, Poland, and Germany today.

Typical time on-site: None
HQWhatnot

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