Business Intelligence Manager

About Stepful: Stepful partners with healthcare institutions to build talent pipelines and career pathways. We are reimagining allied healthcare training with a digital-first environment for student cohorts that prepare job-ready graduates five times faster, at a fraction of the cost. Stepful graduates, primarily from underrepresented communities, go on to work at leading healthcare institutions. Stepful is backed by Y Combinator, Reach Capital and AlleyCorp and recently closed a round led by Oak HC/FT.

The Role:

As a Business Intelligence Manager on our Strategy and Operations team, you'll be instrumental in managing our CRM systems, analyzing & visualizing large data sets, ensuring high data integrity across internal systems, and providing reporting & operational support to enhance our team's performance.

What You’ll Do:

• Administer and optimize our CRM systems, (today we use HubSpot) 

• Develop and maintain reports and dashboards for weekly performance analysis & ad-hoc asks

• Monitor and cleanse data sets to ensure accuracy and integrity across internal systems

• Partner with sales to build and manage forecast reports

• Project future results and identify needed re-allocations of resources to meet business goals

• Build and maintain automations to boost team productivity 

This job is for you if: 

• You have 3+ years of experience in a sales operations or go-to-market role, preferably working at an early-stage direct-to-consumer start-up 

• You have 2+ years of experience with PostgreSQL or BigQuery

• You have strong analytical skills and high attention to detail

• You have certification / mastery of advanced features within Hubspot

• You have experience in managing large volumes of data, including migration and cleansing

• You have mastery of data analysis and visualization tools (e.g. Sheets / Tableau / Looker / Preset, etc)

• You have a process-oriented mindset with a passion for efficiency and standardization

• You learn quickly through experimentation

• You thrive in a fast-paced, ambiguous environment

• You can effectively collaborate with others across multiple teams

Bonus points if: 

• You also have Salesforce certification or experience

• You have experience with automation tools like Zapier or Make

• You’ve worked in education or healthcare

Interview Process:

Step 1: Intro Call with Business Lead

Step 2: Take-home assignment

Step 3: Virtual panel interview

Step 4: Onsite interview at office in NYC

Compensation:

$120-140k / 0.02 - 0.04% + a comprehensive benefits package

Compensation for this role will fall within the pay range listed and will be determined based on job-related factors including, but not limited to, skills, experience, qualifications as well as interview evaluation. Ranges are market-dependent and may be modified in the future.

At Stepful, we're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.