Business Development Representative

About Us:

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

This position is located in London, England. Our office is situated in a core location near Waterloo and Blackfriars on the Southbank. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.

LogicMonitor is proud to be an equal opportunity employer. We deeply care about our employees’ well-being, fostering an environment where every individual is valued and respected. We celebrate the diversity of our team, and are committed to fostering a culture of inclusivity. Come as you are, be yourself, and let's grow together.

To learn more about life at LogicMonitor, check out our Careers Page.

What You'll Do:

LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimise alert fatigue, proactively predict trends, and maximise enterprise growth and transformation. 

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the sixth year in a row! 

Business Development Representative (BDR) executes outbound sales development campaigns to create qualified sales leads for the LogicMonitor sales team. They are expected to represent LM well by demonstrating solid product knowledge, clearly communicate with prospective clients, identify pain and requirements and determine when they are good candidates for sales opportunities. The BDR needs to close the loop between lead stage to opportunity by funnelling learning from prospect engagements back into the sales team in an effort to improve productivity and create predictable BDR team results.

Here's a closer look at the duties in this key role:

Create sales opportunities for the sales team

• Utilise your technical and value based knowledge to create leads out of cold (or warm) outbound prospecting
• Ask qualifying questions to better understand needs and timing
• Determine if LogicMonitor is a good fit for prospect

Execute outbound campaigns created by marketing and sales

• Play an active role in campaign creation and determining target accounts. 
• Get creative with your prospecting - utilising personalised videos and direct mail
• Add additional sales pipeline to increase the growth of LogicMonitor

Proactively communicate with prospects, management and LogicMonitor team

• Be on the "frontlines", relay any information that may be of value to the team be it best practices, new features, competitive pressures, etc.
• Work as a team player to help make your peers and LogicMonitor better
• Attend daily tribal knowledge session design to help you improve your skills
• Attend a daily reflection session prepared to discuss your accomplishments for the day
• Attend a monthly business review meeting to discuss your accomplishments for the previous month and key learnings to overachieve quota. 
• Send the weekly stats email by 3pm every Friday
• Must attend weekly sales training and weekly technical training

What You'll Need:

• High energy with a strong technical aptitude
• Proficiency in oral and written communication skills
• The ability to articulate your accomplishments and future plans during internal team meetings

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