Business Development Manager

Posted 9 Days Ago
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Milwaukee, WI
Junior
Healthtech
The Role
As a Business Development Manager at Direct Supply, you'll engage in inside sales by prospecting and closing new accounts in the Senior Living market, converting non-buyers into customers, while utilizing analytics to enhance revenue growth and customer relationships.
Summary Generated by Built In

Position Summary: 

Direct Supply is building the future of senior living technology, helping connect the spectrum of healthcare in order to improve the lives of millions of seniors!
In the Business Development Manager position, you’ll prospect and close new business within our existing Senior Living market with a focus on underdeveloped accounts. This inside sales role focuses on converting non-buying customers into buying customers and transitioning converted accounts to the account management team.

Skills Needed:

  • Communicates Effectively - Develops and delivers impactful communications for diverse audiences across channels. Excels in both small and large group interactions. Captures attention, actively listens, and guides discussions towards targeted goals.

  • Delivers Results - Seizes new opportunities and tackles challenges head-on with urgency. Takes initiative and consistently hits goals. Zeroes in on key priorities for results. Drives progress through uncertainty and moves others to action.

  • Ability to adapt to change, with a knack for making strategic decisions in fast-paced environments.

  • Proficiency in Microsoft Office, with an eagerness to embrace and master new technologies.

  • A positive attitude, team-oriented approach, and a dedication to continuous personal and professional development.

What You’ll Do and Impact:

  • Generate new revenue in the Senior Living market through prospecting and closing new business over the phone. Develop and leverage relationships with key decision makers over the phone and through digital channels.

  • Leverage analytics dashboard, live sales data and other selling resources to develop and execute on strategies to grow territory and increase sales of products and services.

  • Using predictive buying data and world class digital sales and marketing tools, identify and solve customer needs, provide consultation on services and products to support customer’s short and long-term business objectives.

  • Coordinate internal resources necessary to respond quickly to customer needs, requests and problems.

  • Ensure smooth transition of converted accounts from business development team to traditional selling team.

  • Develop and maintain customer relationships with purchasing managers, executives, administrators, and other senior living and healthcare professionals.

  • Coordinate internal and external resources to address customer requests for products, safety concerns, financing, and regulatory issues.

  • Gain specialized knowledge of and understand the operations of a health care facility including:  budgeting process, state survey process, department roles and responsibilities, resident profiles, levels of care, and the decision-making process.

  • Other duties as assigned by Sales Manager.

Experience:

  • Bachelor’s degree

  • 2+ years of successful sales experience required with demonstrated ability to execute prospecting strategies for establishing and growing underdeveloped accounts.

  • Strong verbal and written communication skills.

  • Ability to navigate ambiguity and change and make quick, smart decisions with limited information.

  • Effective time-management and organizational skills.

  • Self-motivated with demonstrated energy, initiative, and drive for results.

  • Experience in driving digital commerce adoption

  • Proficient with Microsoft Office programs and eager to learn and adopt new technologies

  • Willingness to be flexible with schedule to meet the demands of our customers; future job opportunities in sales may require travel

Additional Items of Interest:

  • Experience selling software or technology products

  • Experience working with predictive analytics data or technologies

  • Interest in future travel and potential to grow into an outside sales role

Job to be performed in the location listed. Generous benefit package available. Click here to learn more.

Direct Supply, Inc. and its U.S. subsidiaries are equal opportunity and affirmative action employers committed to diverse workforces.

© 2013 to 2025 Direct Supply, Inc. All rights reserved.

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The Company
Milwaukee, WI
1,363 Employees
On-site Workplace
Year Founded: 1985

What We Do

For 35 years, Direct Supply has been dedicated to delivering innovative solutions to the toughest challenges facing the Senior Living industry. Now more than ever, we’re inspired by our customers’ commitment to serving America’s seniors during COVID-19 and beyond.

From creating safe, desirable spaces and boosting operational efficiency, to helping our customers improve care outcomes and easily procure the right products at the best value – we’re constantly expanding our offering and developing new technologies to meet the complex and evolving demands of Senior Living.

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