Business Development Manager-Homecare

Position Summary:   

Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them.  

In the Business Development Manager - Homecare position, you’ll drive revenue growth by converting underdeveloped accounts into loyal buyers. This role requires strategic sales expertise, strong relationship-building skills, and a deep understanding of customer needs. You’ll also leverage AI-driven insights, including Call Miner and Mouse Flow, to analyze Homecare customer behavior and develop targeted solutions. Additionally, you’ll collaborate with Data Science teams to build a GPT-based AI model for Homecare, integrating cutting-edge technology into sales strategies. 

Skills Needed: 

• Communicates Effectively - Develops and delivers impactful communications for diverse audiences across channels. Excels in both small and large group interactions. Captures attention, actively listens, and guides discussions towards targeted goals. 

• Delivers Results - Seizes new opportunities and tackles challenges head-on with urgency. Takes initiative and consistently hits goals. Zeroes in on key priorities for results. Drives progress through uncertainty and moves others to action. 

• Embraces Change - Initiates change that drives results and welcomes innovative ideas. Demonstrates resilience and pushes forward through uncertainty and ambiguity. Quickly adapts approach, style and behavior on the fly. 

• Proficiency in Microsoft Office, with an eagerness to embrace and master new technologies such as AI-driven tools like Call Miner and Mouse Flow. 

• Ability to manage and grow a complete book of business, including Supply and Capital sales. 

What You’ll Do and Impact:  

• Drive AI-powered business development strategies by leveraging Call Miner and Mouse Flow to gain insights into Homecare customer behaviors and optimize service offerings. 

• Collaborate with Data Science teams to develop a GPT-based AI model for Homecare, aligning AI capabilities with business needs. 

• Generate new revenue in the Homecare market through prospecting, developing, and leveraging new relationships with key decision-makers via phone and digital channels.

• Use predictive buying data and advanced digital sales and marketing tools to identify customer needs and deliver AI-enhanced recommendations for products and services. 

• Coordinate internal resources to quickly address customer needs, requests, and operational challenges. 

• Ensure a smooth transition of converted accounts from business development to the traditional sales team. 

• Develop and maintain relationships with purchasing managers, executives, and business owners to ensure long-term customer success. 

• Lead customer education initiatives by providing insights into AI-driven analytics and digital optimization tools for Homecare operations. 

Experience: 

• Bachelor’s degree. 

• 2+ years of successful sales experience with a demonstrated ability to execute prospecting strategies for establishing and growing underdeveloped accounts. 

• Experience working with AI-powered analytics tools, predictive data models, or digital marketing platforms to drive sales and customer engagement. 

Additional Items of Interest: 

• Experience with predictive analytics tools and data-driven decision-making. 

• Interest in future travel and potential to grow into an outside sales role.