Business Development Representative Leadership Program

About us

Scribe is where exceptional people come to do the best work of their careers. We are a Series B, product-led growth startup based in SF.  Scribe is an AI powered digital workflow automation solution. We’ve helped over 3 million users in 100+ countries document and share what they know.  We have raised $55M in funding from top investors and are growing our revenue and customer base at an exponential rate.  

How we work

We are builders aspiring to master our crafts. We care deeply about our teammates and want to win together. We embrace the following values:

• A strong sense of ownership
• Defaulting to action
• Humans over everything else
• A continuous learning and growth mindset
• High performance, high-velocity output
• A supportive, respectful and transparent work environment

Location: SF In-Office

About the Business Development Representative Leadership Program

We are cultivating the next generation of business leaders at Scribe.  This 12-month rotational program across our Sales and Customer Success orgs offers high-potential recent college graduates the opportunity to learn Scribe’s go-to-market approach while making an immediate impact in our hyper-growth business. The roles you’ll have the opportunity to experience in the Business Development Leadership Program include Sales Development Representative, Customer Success, and New Business Sales (Account Executive).

Throughout the program, you will:

• Own high-impact projects that directly influence Scribe's growth
• Receive mentorship from senior leaders across the organization
• Build a comprehensive understanding of Scribe’s product, business, and customers

What Makes This Role Special

Join us in building a world-class go-to-market organization at Scribe. As part of our inaugural rotation program, you'll have unprecedented exposure to multiple aspects of our business. We have a massive volume of inbound interest that needs to be effectively managed, converted, and onboarded. Our team is rapidly expanding and testing new motions - there's a huge opportunity to take on additional responsibilities, experiment, and build new playbooks across different business functions.

(Some of) What You’ll Do

• Serve as the primary point of contact for SMB inbound inquiries.
• Provide an exceptional customer experience as the first face of Scribe.
• Educate prospects on Scribe’s AI product to solve real-world business problems.  
• Generate qualified sales pipeline for Account Executives.
• Bring in paying customers and closing revenue. 
• Contribute to the optimization of our inbound funnel.
• Lead one-to-many and one-to-one engagements with customers such as webinars, kick-off calls, enablement sessions, and business reviews.
• Conduct outreach to and interview existing Scribe Power Users.
• Define and develop critical assets and playbooks to support the post-sales customer engagement motion.
• Develop and implement best practices and conduct experiments to uncover innovative approaches.
• Collaborate with cross-functional teams (Support, Marketing, Billing, Ops, and Product) to enhance the overall customer experience.
• Ruthlessly focus on accelerating the impact you and teammates can have in supporting SMB customers.

You Could Be A Great Fit If:

• You love working with customers, prospects, and building relationships.
• You’re naturally curious and eager to learn multiple aspects of the business.
• You have a passion for technology and take pride in your ability to explain technical concepts to various audiences.
• You are organized and self-motivated to hit goals, and are not overwhelmed by aggressive targets.
• Unknowns and change inspire you, and you are excited about building processes alongside a scrappy team.
• You aspire to be world-class in your craft and you want to be surrounded by others who are sprinting towards that goal.

Qualifications

• Recent graduate (within the past 2 years) with exceptional academic performance
• Previous internship, extra-curricular, or work experience in customer-facing roles
• Demonstrated leadership potential and analytical capabilities
• Excellence in written and verbal communication
• Strong problem-solving skills and ability to adapt quickly

What we can offer you

• Some of the nicest and smartest teammates you’ll ever work with
• Competitive salaries
• Comprehensive healthcare benefits
• Exciting and motivating equity
• Unlimited PTO, we mean this, too. Take time to go do all of the other things you love
• 401k
• Parental Leave
• Commuter/Remote benefits
• Team Bonding opportunities - as a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We love to have fun as often as we can. You’ll get to enjoy our annual Scribe Day party on Scribe’s birthday, our monthly social events, holiday events and more.

Compensation: 

$70k-$80k USD OTE salary + Equity + Benefits

We consider several factors when determining compensation, including location, experience, and other job-related factors. 

At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. Scribe is proud to be an Equal Opportunity and Affirmative Action Employer.