Business Development Associate, Outbound

Company Intro 

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it! Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1600+ employees spread across SEA and LATAM, our 10-year old company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since. 

Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving. 

At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realize this vision with a ‘glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global presence. 

We are looking for a confident, forward-thinking Business Development Associate who can work well under pressure and who exhibits a spirit of excellence to generate our business.

What you’ll do

• Identify and pursue business users through different sources, including field sales and online leads.
• Establish strong working relationships with new clients, guide them through the onboarding process, and provide ongoing support to maximize revenue.
• Gather and analyze market feedback to optimize commercial activities and ensure product localization.
• Lead negotiations with local corporate clients to secure mutually beneficial partnerships that promote sustainable growth.
• Perform retention strategies with corporate clients for the first 3-months during the nurturing period.
• Be responsible for KPIs of personal revenue of business user deals and supporting metrics (1st time orders; new leads generated from various sources).
• Contribute to the development and refinement of Standard Operating Procedures for corporate client acquisition activities.
• Serve as the face o Lalamove when engaging local corporate clients to promote our services and values.




• Work time: Monday to Friday (9:00 AM to 6:00 PM)
• Work location: 13th Floor, Han Viet Tower, 203 Minh Khai Street, Minh Khai Ward, Hai Ba Trung District, Hanoi.

What we seek

• Self-motivated, proactive, take ownership and personal responsibility.
• Aggressive and results-oriented sales mindset.
• Collaborative team player with a positive and adaptable attitude.
• Quick learner with a can-do spirit.

What you’ll need

• Bachelor/ College's degree, preferably in marketing or business related subjects.
• At least 1 year solid experience in business development/ telesales/ field sales in the FMCG, logistics, maritime, electronics, or tech startup industries.
• Outstanding presentation & communications skills.
• Able to work independently and work under tight deadlines.
• Proficiency in written Vietnamese & English.
• Good knowledge of MS Excel, Word and PowerPoint.
• Self motivated, proactive, take ownership and personal responsibility.
• Hard working & friendly team player, enthusiastic and adaptable.