Join our passionate and dedicated teams who are shaping the future of sound!
As a Business Application/Platform Owner, you will play a pivotal role in shaping the success of our platform (All Access) from conception to completion. Working within a dynamic team environment, you will collaborate with IT & Digital teams, the Digital Project Manager, regional sales managers and sales coordinators to gather and refine customer requirements, translate business needs into technical solutions, and ensure the successful delivery of new features. You will be responsible for delivering the roadmap and strategic planning for All Access, as well as implementing new features that bridge the gap between the customer’s vision and technical execution.
All Access Strategy & Implementation
- Deliver strategic roadmap for All Access
- Work closely with business stakeholders to understand their needs and translate them into technical requirements
- Define requirements, and specifications for the new features and lead their strategic planning
- Oversee non-regression and new feature testing for three business entities, make implementation decisions based on test results
- Ensure that all features are delivered on-time and within scope
- Act as a liaison between business units and IT & Digital
- Map and optimize the customer journey to enhance user satisfaction
- Develop innovative solutions to enhance user experience
- Put in place continuous feedback loop & continuous improvement plan for All Access
- Monitor and optimize All Access performance, ensuring high reliability
- Provide support and troubleshooting for All Access-related issues
- Identify and implement cross-selling and up-selling opportunities within All Access to increase revenue
- Create Power BI tools to monitor All Access performance
All Access Communication & Promotion
- Collaborate with communications team to prepare and distribute internal and external communications related to All Access
- Achieve 100% adoption of the All Access platform by certified providers worldwide
Skills & Professional attributes
- Strategic vision
- Excellent analytical skills and strong ability to manage data and interpret data to drive actionable insights
- Communication Skills
- Ability to simplify the complex : turn complexity into simple action plans
- Curiosity & result driven
- Continuous improvement & challenge status quo mindset
What You’ll Need to Succeed
Success in this role requires a strong strategic vision and analytical mindset combined with excellent communication skills. You’ll bring a collaborative spirit and the ability to thrive in a fast-paced environment.
Join our passionate and dedicated teams who are shaping the future of sound!
Top Skills
What We Do
L-Acoustics is renowned for developing innovative sound systems and technologies that elevate the listening experience. Founded in France in 1984, L-Acoustics currently employs 800 team members worldwide, with headquarters in Paris, Los Angeles, London, and Singapore. Recognized for pioneering the line source array, L-Acoustics continues to shape the future of sound with solutions such as the L-ISA Immersive Hyperreal Sound technology, which offers 3D multi-dimensional audio. L-Acoustics also provides exceptional concert-grade sound systems and immersive sound spaces for residential and architectural environments. In recognition of introducing these groundbreaking creative technologies, L-Acoustics was named one of Fast Company’s Most Innovative Companies of 2020 and 2023.
L-Acoustics sound systems can be heard around the globe in venues like the Hollywood Bowl and the Philharmonie de Paris, at the world's top-grossing festivals such as Coachella and Tomorrowland, international special events like the World Expo 2020 and World Cup 2022, and on tour with world-class artists such as Billie Eilish, Post Malone, Arctic Monkeys, and Jacky Cheung, and in the Las Vegas residencies of Katy Perry, Adele, and more.
