Business and Operations Analyst

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Disclaimer: contractor role for long-term partnership.

This role aims to support the Regional business development team with analysis that helps with business planning - by examining transactional data, market trends, finding out where there are shortfalls to targets and giving business insights that can improve and inform decision-making. The role will also take care of business operations and increasing team efficiency.

Principle Responsibilities/Key Results Area

• Analyze cluster transactional data and prepare reports with recommendations on business development areas in respective countries.
• Identify business needs and develop strategic/functional action plans driven by qualitative/quantitative analysis and market insights.
• Perform pricing analysis and provide recommendations.
• Orchestrate all processes related to planning and tracking business development initiatives in Caucasus.
• Take lead in AOP process related to planning, consolidation, and alignment of inputs from all stakeholders.
• Co-operate with Business Development, Finance, BPO and Controllership in development of management reporting tools:  preparation of technical specification, regular communication with development team, testing, creation of trainings materials for various user groups and subsequent support of PMs in operational activities.
• Co-operate with Finance, Business Development, Controllership and BPO teams to ensure the timely and accurate update to project files and reporting documents. 
• Review monthly financial data produced by Finance department to ensure that information is accurate and work closely with Finance team to investigate any abnormalities.
• Prepare required reports and dashboards to provide regional manager and business development teams with a clear picture of current business performance and progress towards targets.
• Support ad-hoc analysis (e.g., deep dives into markets, clients, projects) to drive new sales efforts, identify gaps to targets and provide business insights that can support and enhance decision-making. 
• Review investment initiatives with relevant departments and ensure re-allocation of funds where necessary.
• Actively participate in modelling incentive agreements with clients
• Coaching and educating business development teams on performance and financial related matters as well as effective use of MIS tools and information. To conduct training sessions on all available instruments upon request.
• Collaborate where required with the Operations Controls team to facilitate a solid control environment.

Qualifications

Key Competencies

• Strong analytical and business reporting skills.  Ability to develop complex business models and tailored reports.
• Strong organizational skills with the ability to multi-task and execute fast.
• Proven ability to work under pressure and meet deadlines. Self-motivated, “can do” attitude.
• High proficiency with Microsoft Office Suite products (Excel, Word & PowerPoint, PowerBI and Tableau)
• Negotiation skills leading to timely and acceptable resolutions.
• Solid interpersonal skills working with cross-functional teams.  Ability to work in highly diverse international environment and deal with complexity.
• Exceptional verbal and written communication skills.
• Development and preparation of executive level briefs.
• Self-directed and motivated.
• Able to work with little management oversight.
• Analytical in thought processes.

Required Experience & Skills - Professional/Technical/Business

• Minimum 5 years of continuous experience in strategy consulting, business/data analysis, reporting
• Bachelor’s degree in business, finance, economics or related discipline
• Knowledge and understanding of banking operations and/ or electronic payment schemes, including products & services, business systems and processes will be considered a plus
• Interpersonally credible, influential in their dealings and sensitive to a multicultural environment.
• Strong self-management skills including demonstrated drive and energy.
• Multicultural sensitivity and interpersonal relationship management, including the ability to work effectively within CEMEA, between regions and with Worldwide Services staff.
• Proficient English and Russian speaker. Georgian - native

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.