ABOUT EVERNORTH:
Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care,
we solve the problems others don’t, won’t or can’t.
Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.
We are always looking upward. And that starts with finding the right talent to help us get there.
Business Analytics Senior Analyst
Position Overview
We’re seeking a Senior Analyst to work alongside a team of ultra-talented and highly driven analysts to unlock new capabilities through collaborative and innovative approaches to solving real-world problems in U.S. healthcare.
We need a critical-thinking consultative-minded self-starter passionate about solving complex problems while leveraging emerging technology and extensive data sets to help us better anticipate what’s next and curate compelling stories that give rise to action.
Section 3: Responsibilities
Clearly outline the primary duties and tasks associated with the role. Use action verbs (i.e., lead, drive, analyze, assess, research, etc.) to convey expectations.
Responsibilities
Leverage your robust knowledge of the US Healthcare system and data sets to creatively explore and identify ways to reimagine how to deliver greater predictability and affordability
Adopt an agile approach to iteratively build solutions based on well-structured hypotheses and robust test-and-learn approaches that result in transformative capabilities.
Partner with our US and Hyderabad-based teams to:
< >Ensure our contracts with major health systems are performing to expectations Identify the root cause of trend and cost variance driversFormulate and succinctly communicate remediation recommendations for our US-based teams to engage with health systems to address concerns Monitor and quantity effects of remediation actions Lead efforts to advance medical trend early-detection and monitoring capabilitiesTest and learn how to leverage early indicators of trend by leveraging leading data sources relevant for better anticipating and explaining Precision TrendValidate the relevance of leading data sources to anticipate and explain TrendDeploy consistent methodologies to identify and explain drivers of deviation from PlanEvaluate whether identified deviations from Plan are anomalies or likely to persist and calculate financial effects Communicate findings and suggested adjustments to Plan and future trend expectations to Directors and Senior Leadership Team members Cultivate Collaborative Relationships – fostering a strong collaborative culture and championing a shared services analytics capability while hearing and considering things happening in the macro business and offering suggestions of areas to investigate, based on your data discoveries and team’s capabilities Define, pull, and validate data needs - dive deep to infer meaning and uncover insightful data trends that inform real-world decisions.Tell compelling stories – distill complex subject matters into simple stories that give rise to action
Section 4: Qualifications
Specify the skills, experience, and education required for the role. Differentiate between the “must-haves” and “nice-to-haves”.
Required skills: List the specific skills required for the job, including technical, leadership skills, and any industry-specific skills.
Required Experience: Clearly state any mandatory requirements, such as formal education, certifications, licenses, or specific years of experience.
Desired Experience: List any “nice-to-have” experience, including industry experience, exposure to specific technologies, certifications, etc.
Qualifications
< >Someone who relates to the world, through data - without data, you feel lostCreative and naturally curious - you're constantly looking for ways to add value and can't help but get immersed in the challenge of uncovering insightful data patternsObjective, logical, and fact-oriented – you’re rationale in your data discoverySelf-starter - you enjoy working with minimal supervision and thrive off independence to enable value in your own unique waysAbility to make sound decisions and piece together puzzles with limited direction – you’re your own leaderExcited to assemble materials and present to audiences with poise and authority – you have a knack for captivating audiences
Required Education
< >Bachelor’s degree in either Business Analytics, Data Science, Mathematics/Statistics, Computer Science, or a related quantitative field
Required Experience
< >3-5 years of practical US healthcare analytics working within at least one specialized domain of claims-related experience, reimbursement methodologies, or medical terminology (CPT, Dx, ICD10, HCPCS, Rev Codes, etc.)Proven track record contributing to complex analytics projects
Technical Requirements
< >3-5 years of practical technical coding languages (ie. SQL, Python, etc.), enterprise databases, and data architecture (i.e Databricks, Teradata, Oracle, and DB2) and ability to index, partition, and tune the performance of models Ability to hear and translate ideas into self-built functional designs with complementary technical details that support scale and require minimal maintenance 3-5 years of data warehousing, profiling, and analyzing disparate datasets with the ability to convert into actionable insightsDemonstrated ability in building reports leveraging business intelligence reporting capabilities – i.e. Tableau with demonstrated stories of how the business has acted against insights
Desired Experience and Skills
< >Constantly consider the, “So What?” and “Now What?” behind your work and ask the right questions to anticipate and gauge whether a team/project will deliver what is neededExercises extreme comfort with ambiguity with the humbleness to know when something isn’t working and to boldly communicate the need to pivot to achieve results, fasterPrevious experience working on medical economics-related initiatives (Unit Costs, Medical or Pharmacy Cost Trend drivers, etc.) Previous pharmacy/PBM experience with ability to leverage Rx data to better predict medical trends and cost variance drivers
Location & Hours of Work
< >Full-time position, working 40 hours per week. Expected overlap with US hours as appropriatePrimarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH)
Equal Opportunity Statement
Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Top Skills
What We Do
At Cigna, we're more than a health insurance company. We are your partner in total health and wellness. And we’re here for you 24/7 – caring for your body and mind.
As a global health service company, Cigna's mission is to improve the health, well-being, and peace of mind of those we serve by making health care simple, affordable, and predictable.
Our values are the core of our culture. Our values guide how all 74,000 of us around the world work together, serve our customers, patients, clients, communities, and deliver on our mission.
