Business Analyst

Job Description:

Position Overview

• A Business Analyst who plans, designs, and recommends business processes to improve and support business activities
• Understands how information technology interfaces with the functional groups within an organization. Analyses and documents clients' business requirements and processes.
• Constructs conceptual data and process models, including data dictionaries and volume estimates.
• Tests business applications from a business perspective to verify that all client requirements are incorporated into the design.
• Provides business process and re-engineering support to clients.
• Facilitates meetings with clients to gather and document requirements and explore potential solutions.
• Participates in work groups and work sessions with business and technical consultants to explore business process improvement and re-engineering opportunities.

Essential skills and Experience

• Must be a self- starter / able to work independently without direction
• Good analytical and problem-solving skills
• Awareness/Experience in using Business Analysis methods such as, PEST, Porter, Forcefield, Business Diamond Model, Results Chain, Business Outcome, Benefits Realisation, Problem Statement Capture or others as appropriate
• Capable of assisting in producing a Business Case to support investment in projects and identifying the expected ROI    
• Experienced at Workshop Facilitation, both in person and remotely, using collaboration tools that integrate with MS Teams
• Experienced in working at the interface of Data & IT with functional groups within an organization
• Experienced in working with Business Processes and re-engineering. Effective use of Process Analysis tools such as Visio, or similar, to produce Process Diagrams, documenting actors, swim lanes, and decision points.
• Experience of validating, confirming and documenting Business Requirements and Processes as Business Analyst Lead.
• Ability to engage with the business to be a trusted partner in championing their requirements and issues
• Experience of Requirements Management
• Experience of Change Management and Change Control
• Excellent communication skills (written and verbal)
• Good team work
• Comfortable with face-to-face client contact at a senior level
• Use to defining User Journeys / User Experience

Desirable Skills

• Awareness of using JIRA, Blueworks or similar
• Experience of Reporting and Business Analysis
• Experience of leading a small workstreams

Soft Skills

• Experienced at Strategic Analysis and Strategic Thinking
• Good customer-facing skills and ability to clearly communicate technical issues to both technical and non-technical audiences.
• A can-do, will-do attitude.
• Hunger to learn new technologies and methodologies.  
• Strong problem solving, analytical and logical skills.

• Good interpersonal skills when interacting with customers and team members
• Good communication skills
• Ability to make effective presentations to management and customers
• Ability to work well in a team environment with multiple team members

Mandatory Requirements

• Minimum BPSS
• Willingness to travel to client sites in line with project requirements

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