The Business Analyst role in BPI is responsible for guiding process improvement to reduce cost and complexity across the organization. The role is part of the Finance Shared Service group at GPC. The position requires interaction with business leaders and subject matter experts to develop solutions that improve process performance by increasing and efficiencies while enhancing the customer experience. This position requires an individual with a strong background in process improvement and ability to deliver significant business results while using the appropriate project management tools to plan, guide, monitor, and document project activities.
Primary Duties and Responsibilities
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Work with process owners to find solutions to business process problems
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Facilitate all activities in the project life cycle, including definition of objectives and scope, project plan development, task definition, forming project teams, coordinating with stakeholders and participants, monitoring progress, driving progress through completion, status reporting, and project documentation
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Plan and analyze assigned projects through project management, including managing time constraints to ensure successful delivery against internal customer expectations
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Manage relationships with assigned business owners of the company and external vendors for the purpose of driving continuous improvement
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Understand and communicate the financial and operational impact of any process changes
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Suggest changes to senior management using analytics to support your recommendations
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Create informative, actionable, and repeatable reporting that highlights improvements from a project
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Work closely with the project sponsors to manage resources, budgets, and project plans
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Build constructive and effective relationships using diplomacy and tact while able to diffuse high-tension situations
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Perform other duties as assigned
Qualifications
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BA/BS in related field
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3+ years of relevant work experience
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Demonstrated experience and knowledge of process improvement tools and technologies
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Six Sigma Green Belt a plus
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Certification in project management a plus
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Proficient in project management (like MS Projects) and process mapping (Promapp/Visio)
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Advanced user in MS Office products (PowerPoint, Word, Excel)
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Strong written and verbal communication skills across multiple levels and professional disciplines
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Strong knowledge of Finance and Accounting policies, procedure, processes and best practices
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Must be detail oriented, highly analytical, and inquisitive
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PeopleSoft EPR experience a plus
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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What We Do
Genuine Parts Company (GPC), founded in 1928, is a global service organization engaged in the distribution of automotive and industrial replacement parts. We serve hundreds of thousands of customers from a network of more than 10,000 locations in 14 countries and have approximately 50,000 employees.