We are looking for a Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product’s features.
Responsibilities
- Experience 3 to 5 years as a Business Analyst working on a web based product
- Define configuration specifications and business analysis requirements
- Perform quality assurance
- Define reporting and alerting requirements
- Own and develop relationship with partners, working with them to optimize and enhance our integration
- Help design, document and maintain system processes
- Report on common sources of technical issues or questions and make recommendations to product team
- Communicate key insights and findings to product team
- Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
- Experience working on Job Portal Based Products are highly preferred
- Previous experience in Business / Systems Analysis or Quality Assurance
- A degree in IT / Computer Science
- Proven experience in eliciting requirements and testing
- Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools
- Basic knowledge of UX methodologies, approaches, and trends and the ability to translate user problems to business requirements and present user-centric solutions
- Experience in user stories-based requirement generation and Agile based product development
- Basic knowledge in generating process documentation
- Strong written and verbal communication skills including technical writing skills
- Good work culture
- Leadership opportunity
What We Do
Let us join your journey to success! Tech Firefly is a Technology Solutions company specializing in providing outsourced solutions.
Our approach is based on client satisfaction and solving problems for our clients. This means we value your culture, your vision, your brand voice and the customer journey you want your customers to make. Our services include:
-Software Development including IOS, C++ and Java Applications
-Usability Testing for Hardware and IoT Devices
-Testing product features with a focus on the customer experience and usability
-Performing QA of internal apps, external apps and software before downstream and end user impact
-QA Automation
-Innovative solutions including AI Data Labeling, Robotic Process Automation and Blockchain
-End to End Content Management including curation, moderation and localization services
-Customer care, Tech support and Sales Support
-Providing customer experience insights to product owners, engineers and product quality teams
-Talent Acquisition services specializing in Technical, Professional, Foreign Language and other hard to fill job requirements
-On-shore, near shore and off-shore teams
Please visit our website for more information and contact us today
