Business Analyst, Simplii Partnerships (Contract/Secondment)

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

At Simplii Financial, we’re on a mission to build the relationship-focused bank of the future and we’re looking for the passionate collaborators, innovators, advisors, and leaders who can get us there. Our distinct culture is built on a shared commitment to do what’s right for our clients, our people, and our communities, and we strive for excellence in everything we do. Because life at Simplii and CIBC is not only what you do, but how you do it. To learn more about Simplii Financial, please visit simplii.com

As a Business Analyst, Partnerships you will be responsible for:

• Financials – Complete monthly financial transaction reports, audit and reconcile account classes expense, monitor all costs being charged for accuracy, identify variances and where impact is, identify and implement corrective action as required, keep up-to-date on budgeting trends and vendor product/service agreed charges

• Inventory Management - Manage inventory reports to ensure adequate inventories of product is maintained to meet business needs, and refer forms and marketing collateral to owners for review, liaise with Vendors and internal business partners for inventory management to ensure product is current

• Vendor Management - Develops and maintains manuals for vendors product catalogues, files and related administrative policies and procedures, monitor performance of vendors and internal service providers against established service level agreements and investigate where SLAs are not met for accuracy variance reporting

• Efficiency - Analyze related processes, identify potential opportunities for increased efficiency and cost effectiveness, make recommendation and implement recommended changes upon approval.

• Client Satisfaction – coordinate and manage activities on assigned programs and projects, provide accurate and timely information to clients/partners/vendors, assist with other duties as assigned in order to provide a high level of service throughout the entire Simplii  Business Operations team.

The incumbent must possess working knowledge of the Simplii offer and CIBC’s infrastructure, processes and services.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed

• Reporting - Track progress and conduct analysis of data and reports. Support in the tracking and communication of performance metrics.

• Business Effectiveness - Identify and recommend changes that enhance operations whether through technology or other processes to ensure the efficiency and effectiveness of the department.

• Relationship Management - Manage the relationship between the various internal and external partners with a high focus on client experience and partnering for shared success.  Build internal and external relationships as required to help ensure we are providing the right level of service to our leadership team and business partners. 

• Communication -  Excellent verbal and writing skills to effectively articulate ideas and opinions that involve analysis, processes, and technology solutions to others with different disciplinary backgrounds.

• Presentation Skills - Prepare and present reports to Management to keep them informed of the status of the projects, communicate upcoming changes and/or present recommendations

• Time Management and Accountability - Ability to meet very tight deadlines through effective prioritization. Ability to work independently with little direction in a fast paced, high pressure environment.

Who you are:

• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

• You're organized and attentive: You have the ability to organize workflow in order to accomplish multiple and changing priorities within specified timeframes; ability to show attention to details; keep accurate records, and work under pressure. Anticipating divisional/department needs, recognizing potential problems and finding creative solutions.

• You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.

• You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.

• You can demonstrate experience in Tableau and Microsoft Office suite of tools including Word, Excel, PowerPoint.

• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

• We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2026-06-05

Job Location

Toronto-161 Bay St., 4th

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Operations, Customer Service, Office Tools, Operations Management, Prioritization, Quality Assurance (QA), Technical Knowledge