Operations Assistant

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it , our most valuable asset is our people. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage an d passion to drive life-changing impact to ZS.
Our most valuable asset is our people .
At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems-the ones that comprise us as individuals, shape who we are and
make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about.
Operations Services provides support services to ZS professionals as they complete their work. The operations services team provides facilities coordination, office operations support, catering coordination, and inventory control.
OPERATIONS ASSISTANT
What you'll do:

• Onboarding New Hires:
• Schedule onboarding training and team connects, assist with reserving meeting space, update new hire trackers
• Ensure all elements of the onboarding checklists are completed in a timely manner to provide a successful onboarding experience for new hires
• Proactively liaise with IT, Recruiting and HR Partners to avoid delays with the onboarding process
• Procurement and Finance support:
• Office procurement and inventory control and reporting, processing invoices, and researching inquiries
• Expense Processing for Office P-Card
• Facilities support:
• Supply ordering, management and restocking
• Daily Meeting room management, workspace reset, kitchen area and copy room management, etc.
• Liaise with building property management staff
• Workplace management system/reservation support
• Daily reception support to include answering office line; greeting vendors and visitors; managing incoming/outgoing mail and deliveries; maintaining visitor logs
• Basic meeting AV support including Zoom and Teams
• Office Events:
• Planning and scheduling of office events, meetings and initiatives
• Set-up/breakdown/clean-up activities for office events and meetings
• Maintain office calendar with logistics for all meetings and events

Other:

• Support Office Manager as the Safety Committee & ISO Compliance Co-lead
• Space Planning:
• Support space planning committee in reviewing research on potential office locations for the new Toronto office. Attend property viewings and work alongside the planning committee to collaborate with designers on new office layout and design of the new office
• Assist in office grand-opening
• IT Backup Support:
• Liaise with cross-office IT technicians to troubleshoot technical equipment, assist in network outages, etc. during scheduled vacations/sick days for our full-time IT Support Associate
• Address problems and troubleshooting with internal and external stakeholders
• Manage special projects with demanding deadlines

Hours are 8:00 am - 5:00 pm Monday-Friday (in-person)
What you'll bring:

• High school diploma required. Post-secondary education or Associate or Bachelor degree preferred.
• 3+ years of relevant work experience as an operations assistant, preferably in a professional services environment
• Fluent in MS Office (Excel, PowerPoint, and Outlook), calendar management, email systems
• Strong oral and written communication skills
• Professional appearance and demeanor with ability to exercise good judgment and discretion
• Good time management skills, attention to detail, dependability, flexibility
• Proactive self-starter with ability to manage a wide variety of tasks and meet deadlines
• Experience working both independently and with a team in a demanding environment
• Ability to lift fifty pounds
• Positive attitude and sense of humor

Perks & Benefits:
ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Travel:
Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.
Considering applying?
At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
To Complete Your Application:
Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
NO AGENCY CALLS, PLEASE.
Find Out More At:
www.zs.com
#LI-SR4
Salary: $46,000.00 - $49,600.00