Business Analyst Senior

The Senior Business Analyst will work as a liaison among stakeholders to elicit, analyze, communicate, and validate requirements for changes to business processes, policies, and information systems. The business analyst’s primary responsibility is to understand business problems and opportunities in the context of the requirements and recommend solutions that enable the organization to achieve its goals.

ESSENTIAL DUTIES:

• Requirements Gathering
  • Prepare for and conduct requirements elicitation sessions using a variety of techniques including but not limited to brainstorming, interviews, surveys, requirements workshops, observation, task and workflow analysis, prototyping, storyboarding, document analysis, interface analysis, and focus group sessions.
  • Document elicitation results and validate with project team to ensure stated requirements align with the projects teams understanding of the requirements.
• Requirements Analysis
  • Work with project team to prioritize requirements and agree on assumptions and constraints.
  • Organize, model, and specify requirements with the appropriate level of detail given complexity, risk, and audience.
  • Work with project team to verify and validate requirements through review of requirements.
• Requirements Management & Communication
  • Write requirements specifications according to standard templates, using natural language simply, clearly, unambiguously, and concisely.
  • Decompose high-level business and user requirements into functional and nonfunctional requirements, specified in an appropriate level of detail suitable for use by internal project team members who base their work on the requirements.
  • Represent requirements using alternative views (ex. models/diagrams) where appropriate.
  • Communicate requirements to ensure all project team members have a shared understanding of the solution and secure requirement confirmation/approval from project team members.
  • Manage issues and changes to baselined requirements by identifying business impact of the changes and through effective application of change control processes and tools.
  • Manage traceability of requirements to ensure alignment to project goals and objectives as well as alignment to development and testing plans.
  • Manage requirements documentation for reuse.
• Solution Assessment & Validation
  • Works with project team to ensures proposed solutions align with requirements and maximizes value.
  • Defines requirements for solutions needed to transition from an existing solution to a new one.
  • Define acceptance criteria, perform gap analysis on proposed solutions, and make recommendations.
  • Work with project team to evaluate impact of defects and to develop plans for resolution or other mitigation.

EDUCATION

• Bachelor’s degree in related field or equivalent experience.

TECHNICAL SKILLS

• Proficient in Microsoft Office products such as Outlook, Word, Excel, and Visio
• Experience with Microsoft Azure DevOps
• Knowledge of defect tracking processes and tools

SPECIAL REQUIREMENTS SPECIFIC TO JOB

• Ability to work in a highly collaborative environment and consult effectively with employees at all levels.
• General knowledge of business and IT systems.
• Strong attention to detail, motivation, and ability to take initiative.
• Interviewing skills; talk with various project team members about needs and ask the right questions to surface essential requirements information.
• Listening, observation, and oral communication skills; understand what people say and detect what they might be hesitant to say.
• Analytical skills; critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish solution ideas from requirements, and distinguish user requests from underlying needs.
• Facilitation skills; lead requirements elicitation workshops.
• Organizational skills; work with the vast array of information gathered during elicitation and analysis and manage rapidly changing information.
• Writing skills; communicate information effectively to all levels of internal and external project team members.
• Interpersonal skills; help negotiate priorities and resolve conflicts among project team members.
• Modeling skills; represent requirements information in graphical forms that augment textual representations.
• Time management skills; manage multiple tasks and responsibilities at once with the ability to quickly pivot and reprioritize accordingly.

EXPERIENCE

• Minimum of 5 to 10 years of business analysis experience working in a development environment.
• Experience in developing user-based applications, GUI, and web-based applications.
• Knowledge of product management concepts and how enterprise software products are positioned and developed.
• Understands project management methodologies.
• Experience with both structured and object-oriented analysis techniques.
• Proven experience in operational business process improvement.
• Knowledge of Agile methodologies and other tools supporting fact-based decisions.

PREFERRED REQUIREMENTS

• Experience with Workday.
• Experience with financial systems preferred.
• Financial services or accounting industry experience.