Business Analyst, IT/OT & Historians

Job Description Summary

Job Description:
Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambitious path, unique opportunities will present themselves, both professionally and personally. Join us, the future is ours to shape!
• Establishes robust and agile business partnering to ensure quality services are delivered to stakeholders as per agreed service descriptions
• Drives and ensures that global and local demand is captured from business and collaborates with other Technology functions to ensure quality services are delivered to stakeholders
• Integration of IT and OT Systems: ensuring seamless communication and data exchange between IT and OT systems.
• Cybersecurity: in collaboration with ISRM and Global Engineering, developing and enforcing cybersecurity policies to protect Level 3 (Production) and Level 2 (Automation) environments.

Job Description

Major accountabilities:

• Contributes to the delivery of the Technology project and service portfolio supporting the area of automation and engineering
• Work closely with other domains within the Technology organization to establish annual or periodic processes for portfolio, budgeting, business architecture, technology identification, technology sourcing, people and skills development and other support activities.
• Ensure the convergence of IT-OT in manufacturing sites through industry standards, solutions, leading technical strategies by reaching agreements with the different stakeholders
• Articulate the technology strategy for the automation / engineering portfolio in alignment with business strategy
  • Co-create the Product Family vision, business/customer capability roadmaps and product roadmaps in close partnership with the Business Product Owner
  • Advocate for the business and customer strategy within the Technology organization to steer Platform and Product investments, prioritization and decision making
  • Manages the interdependencies across product lines, looking for synergies and conflicts
  • Owns all technical aspects of the product lifecycle in close partnership with the Business Product Manager
  • Act as single point of accountability within Technology for delivering Product Roadmaps across the Product Family
• Responsible to manage the vendors necessary to successfully utilizing the products throughout their lifecycles
• Manages the solutions related budget for Engineering capabilities (project and operations)
• Contribute to outlining performance qualification testing and drive a global validation concept with a project and computer system lifecycle management through GAMP standards
• Partner with Business to drive Business transformation Programs enabled by Technology and co-own transformation outcomes
• Technology budget accountability to the business. Help business to understand their choices to manage Technology costs
• Partner with Countries or Sites in respect to country/site roadmaps balancing global and local investments and business needs
• Ensure 1st class experience for the associates in the team by creating an inclusive, inspired environment and upskilling and developing people.
• Promote a Digital & IT cultural change program which promotes speed, agility, customer focus, strong business engagement and business impact-oriented thinking.
• This leader establishes and maintains a true Enterprise / One Sandoz mindset and effective coordination of effort across the Technology domains.
• Serves as point of escalation, review and approval for key issues and decisions

Key performance indicators:

• Successful delivery and operations of standardized solutions for the Sandoz Operations organization that are well aligned to the business strategy and global Technology Strategy
• KPls which are relevant for customer satisfaction are clearly defined, constantly measured, and met
• Meeting yearly budget target for Technology projects and operations

Minimum Requirements:

Education:

Degree in computer or IT related field or technical discipline
Work Experience and Skills:

• > 3 years’ experience working in an IT/OT environment
• > 3 years’ experience working in Operational Technology (OT) and Manufacturing & Automation environment
• > 3 years’ experience in managing teams  
• Understanding of Data Historian Systems, Control Systems, IT/OT Security and respective integration protocols
• Advanced experience in Stakeholder management at country / regional / global up to Leadership level
• Excellent knowledge in building and running technology solutions in regulated industries
• Advanced knowledge IT Strategy & Planning
• Project management and change management experience
• Track record in delivering global solutions
• Knowledge in vendor management
• Knowledge of Lean / 6 Sigma, Design Thinking, Agile methodology
• Working experience within the pharmaceutical industry (best in multi-national with global experience)
• Solid understanding of working in GxP classified environments, CSV and GAMP guidelines for designing, implementing, validating and managing automated systems.
• Full knowledge of the material embedded in the international standard ISA/IEC 62443 that address cybersecurity for operational technology in automation and control systems.
• Relationship Management, Interactions with senior management
• Leveraging digital technology / big data for business and customer needs
• Emerging and latest market trends
• Managing challenges, Proactive thinking

Languages :

• Advanced proficiency in English (written and spoken)

You’ll receive:

Breakdown of benefits received in this role. Include flexible working, learning and development opportunities as well.

Why Sandoz?

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, provided more than 900 million patient treatments across 100+ countries in 2024 and while we are proud of this achievement, we have an ambition to do more!

With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.

Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is supported! 

Join us!

Commitment to Diversity & Inclusion (hard coded in Workday):

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Join our Sandoz Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Sandoz and our career opportunities, join the Network here:  Sandoz Talentpool (novartis.com)

#Sandoz

Skills Desired

Budget Management, Business Acumen, Performance Management, Planning, Risk Management, Service Delivery Management, Stakeholder Management, Waterfall Model