Business Analyst (Integrations)

NZ Hi-Tech Company of the Year 2023, Cin7 is a fast-growing global software company that provides solutions for modern-day product sellers. We help these sellers keep track of their inventory at scale, and help them sell their products across multiple sales channels around the world.

Cin7 is expanding very quickly with a mission to become the leading Inventory Management Software brand in the world, and we are looking for a motivated and driven individual to join the team.

The Business Analyst is responsible for facilitating and eliciting business requirements, leading feature & process improvements, creating appropriate documentation and ensuring that these requirements are translated into the delivery of effective business solutions.

As a Business Analyst, the goal of your role is to make sure we deliver high quality, differentiated, software in a fast and predictable way. The role engages with customers, partners, and all internal teams within Cin7 to develop and execute on product strategies.

“AI with Purpose” is about solving specific, impactful business problems rather than using AI just for the sake of it. It's about integrating AI in ways that truly add value by improving customer experiences, enhancing workflows, and making intelligent, time-saving solutions available to customers.

Duties & Responsibilities:

• Utilize AI for data-driven decision-making, using AI to optimize business processes, and improving customer experiences. Analyzing AI-generated insights to guide business strategies, collaborating with teams to implement AI solutions, and ensuring that AI applications align with business goals.
• Facilitates and documents business requirements for new features, improvements to processes and existing features.
• Business process mapping and improvement activities. Advocates simplification of processes with customers and partners to ensure that application configuration, development or upgrades do not perpetuate poor business practice.
• Prepares and participates in the development of concepts, requirements, and proposed solutions.
• Collaboration with internal teams to discuss business requirements and prepare solution options.
• Consults and works closely with internal teams to ensure all requirements have been accurately addressed, and support the teams during the design and development activities.
• Develops, documents & maintains process & data models for the purpose of supporting the development of business requirements
• Work with customers and partners to aggregate business requirements into use cases and functional specifications.
• Participates in the development of test plans and supports testing related to both QA and end user testing activities.
• Prioritize workload to ensure work of the greatest importance to the business is undertaken with urgency and to a high standard.
• Undertake all duties and responsibilities outlined in this Job Description and all other duties as required by the business.
• Track all defined deliverables from conception through launch, leveraging (and improving) established processes, tools, and communication methods.
• Actively drive and present product demos to internal teams, customers, partners and external stakeholders.

Competencies & role/education requirements

• 3+ years experience in a business analyst role preferred.
• Technical knowledge of APIs and tech stack.
• Ability to develop flow diagrams for data and process models.
• Ability to quickly understand customer business requirements, issues and challenges.
• Demonstrate excellent interpersonal communication skills.
• You naturally possess a high level of compassion and pay close attention to the needs of customers and partners.
• Can work cross-functionally to find solutions with our internal teams.
• A self-motivated, dedicated teammate with innovative ideas to inspire customer adoption and bias for action.
• You’re curious, inventive, and work to be a little better every single day.
• Has motivation and flexibility to work well in a high-growth environment where things change quickly.
• Contribute to a positive team environment of equality and inclusion.
• Relevant tertiary qualification or equivalent industry experience

Why work for us?

• Hybrid Working Environment - 3 days work from home per week
• Option to work 30 days every six months fully remote from anywhere in the world
• Celebrate your birthday with a paid day off
• A Global Wellness Day celebrated companywide, providing you a dedicated holiday to focus on your own wellbeing.
• Fully paid health insurance 
• Monthly Social Fridays drinks and food on us
• Discounted gym membership as well as discounts at some local eateries etc
• Recruitment referral bonus
• Relaxed dress code
• Modern office in Grafton complete with pool table, table tennis, PS5, Coffee machines etc

Why CIN7?

At CIN7, we make great products available to everyone. Every month, millions of sales orders flow through our platform reducing the cost, effort and time for product sellers so they can quickly get products to customers and build their brands without worrying about their operations. We pride ourselves on providing Inventory Management and Supply Chain software to help medium-large product businesses thrive in a highly competitive, digital world. CIN7 centrally manages inventory across multiple locations and channels, connecting 500+ systems to support receiving, selling and shipping stock.

We value diversity at Cin7, and bring people into the heart of everything we do.  We hire, recruit, and promote without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every member of our team