Job Summary:
The Business Analyst III is responsible for understanding and properly capturing the stakeholder’s business rules, and market /functional priorities to effectively recognize inconsistencies and gaps in complex business processes, identify business problems, assess proposed solutions, and represent the needs of stakeholders in a SAFe LPM framework and lifecycle tools.
Essential Functions:
- Excel in all areas of requirements analysis, leveraging appropriate company and industry approaches and modeling techniques to facilitate requirements elicitations, and gathering requirements for projects in order to document them according to corporate standards and procedures, and prioritize them for assigned areas
- Provide guidance, recommendations, and mentor other business analysts on approach, guidance, and practices that improve delivery of business requirements and techniques
- Maintain the group focus, lead meetings toward stated goals and remains impartial in managing group dynamics toward the successful completion of requirements development and management including facilitation of requirements gathering, review, acceptance, prioritization, validation sessions, and decomposition of requirements into work efforts including writing Agile epics and user stories
- Demonstrate ability to build, sustain, and leverage professional business relationships when gathering, validating and approving requirements in forums where requirements are managed
- Demonstrate an understanding of stakeholders business culture and priorities, the ability to leverage different techniques used to facilitate, consult, elicit, and capture requirements, standards for documentation, methods for analyzing and prioritizing requirements, and familiarity with tools enabling tracking and tracing requirements
- Proficient in all areas , frameworks, and models of requirements planning, development, and management including planning and monitoring, elicitation and collaboration, requirements lifecycle management, analysis, and validation of business requirements through development of user acceptance test scripts and scenarios
- Effectively maintain requirements traceability throughout an initiative and or requirements lifecycle
- Assist the agile and development teams in understanding and elaborating requirements and transitioning them into a comprehensive solution
- Ensure adherence of requirements to appropriate and needed wrappers such as Journey, Value Stream, Business Capability, Epic, Feature, Acceptance Criteria, User Story, etc. assisting or facilitating Product Management, Epic ownership, or product ownership in establishing priorities and delivery
- If assigned, work with business to develop a business case including return on investment, soft benefits and any regulatory issues
- Assist the project team in identifying and resolving scope, schedule, and resource issues
- Assist the project team in performing functional impact analysis and estimating the impact of change requests on timelines, budgets, resources and project scope
- Identify sources of requirements, possible interfaces and affected lines of business
- Perform any other job duties as requested
Education and Experience:
- Bachelor’s degree or equivalent years of relevant experience is required
- Master’s degree is preferred
- A minimum of five (5) years of experience in requirements management is required
- Healthcare delivery and/or payer industry experience is preferred
Competencies, Knowledge and Skills:
- Proficient in Microsoft Office tools, including Outlook, Excel, Word as well as ADO
- Demonstrates applicable practical and experiential knowledge
- Demonstrates fundamental awareness and understanding of basic business analysis skills and knowledge
- Knowledge of IT development cycle and Agile Framework
- Thorough understanding of business analysis principles, process, and applications/elicitation tools used for managing requirements
- Thorough understanding of a project lifecycle, including processes, techniques and tools
- Strong interpersonal and proven ability to establish effective working relationships with stakeholders at all levels
- Excellent written and verbal communication skills
- Ability to work independently and within a team environment
- Effective listening and critical thinking skills
- Effective problem solving skills with attention to detail
- Time management skills, ability to develop, prioritize and accomplish goals with a sense of urgency
- Ability to multi-task and remain flexible during organizational and/or business changes
- Customer service oriented
Licensure and Certification:
- IIBA, Six Sigma, ITIL, and/or Agile, Lean, SAFe Certifications preferred
Working Conditions:
- General office environment; may be required to sit or stand for long periods of time
Compensation Range:
$81,400.00 - $130,200.00
CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.
Compensation Type (hourly/salary):
Salary
Organization Level Competencies
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Create an Inclusive Environment
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Cultivate Partnerships
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Develop Self and Others
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Drive Execution
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Influence Others
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Pursue Personal Excellence
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Understand the Business
This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment that welcomes and supports individuals of all backgrounds.
Top Skills
What We Do
Health Care with Heart. It is more than a tagline; it’s how we do business. CareSource has been providing life-changing health care to people and communities for nearly 30 years and we will continue to be a transformative force in the industry by placing people over profits.
CareSource is and will always be members first. Even as we grow, we remember the reason we are here – to make a difference in our members’ lives by improving their health and well-being. Today, CareSource offers a lifetime of health coverage to nearly 2 million members through plan offerings including Marketplace, Medicare Advantage and Medicaid. With our team of 4,000 employees located across the country, we continue to clear a path to better life for our members. Visit the "Life" section to see how we are living our mission in the states we serve.
CareSource is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status or any other characteristic protected by applicable federal, state or local law. If you’d like more information about your EEO rights as an applicant under the law, please click here: https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf and here: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
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