Next Horizon is here. Fueled by investments in talent and technology, our bold strategy to transform is nearly complete.
At Gore Mutual, we’ve always set ourselves apart as a modern mutual that does good. Now, we’re proudly building on that legacy to transform our company—and our industry—for the better.
Our path forward sharpens our focus on business performance, driven by leading technology, innovation and an agile, high-performing culture. With Gore Mutual and Beneva announcing their intent to merge in 2026, we’ll be uniting two well-established, financially strong, and trusted brands to become the strongest mutual insurer in Canada, ensuring Canadians have purpose-driven insurance options for generations to come. Come join us.
The Business Analyst II will collaborate with stakeholders to gather and analyze business requirements, ensuring that the solutions developed meet the needs of the business. This role involves detailed documentation of requirements, process mapping, and assisting in the design of new features or enhancements. The Business Analyst II will also facilitate meetings and workshops to elicit, analyze, and validate requirements, and will work closely with the development team to ensure that the solutions are implemented effectively.
Additionally, this role will occasionally be responsible for creating and executing test cases within the development cycle to ensure that the solutions meet the specified requirements and quality standards. This involves thoroughly testing the functionality of new features or enhancements and identifying any issues or defects that need to be addressed. By incorporating rigorous testing procedures, the Business Analyst II plays a crucial role in maintaining the integrity and reliability of the systems being developed. This role will ensure that all deliverables are met within the specified timelines and that they adhere to quality standards outlined
Key Accountabilities
Participate in collaboration sessions with project sponsors and stakeholders to determine project scope and requirements.
- Elicit, analyzes, specifies, and validates the business needs of stakeholders in order to communicate business direction and development direction.
- Ensure thorough documentation and dissemination of stakeholder requirements and expectations to all relevant stakeholders and project team members.
Evaluate business and technical processes to share uncovered areas of improvement and to develop and implement new solutions.
Collaborate with business partners and development team members to understand the current and future state of applications to identify change as it relates to business processes.
Design, document, and execute test cases to ensure code quality.
- Work through any issue or bug fixes with the Business owner and developer.
Build solid relationships with business partners that establish a level of trusted software solution provider.
- For the interactions implemented in the system, ensure that the business and system process artifacts are maintained, and appropriate detailing is provided so that the artifacts can support the teams in the future.
Ensure project progress by tracking activity; identifying problems; contributing to status reports; recommending actions and communicate with team members.
- Track project progress by ensuring updates to activities are completed and available for status reporting, raise and resolve problems with team members, and communicate with team members through regular meetings and status updates.
What Will You Need to Succeed in This Role
- Undergraduate /Community College degree in Business /Project Management field.
- Comprehensive understanding of business analysis methodologies, techniques, and best practices, with a minimum of 3 years of experience in business analysis roles.
- Understanding of insurance business processes and systems is essential for effectively aligning technology solutions with business objectives in the P&C insurance environment.
- Experience working with Guidewire platform an asset
- An analytical mindset with a focus on analyzing new requirements and assessing business impact.
- Solid customer-oriented communication and project experience.
- Well-rounded interpersonal and negotiation skills
- Sound personal work ethic and attention to detail.
- Clear understanding of Agile and other SDLC methodologies.
- Understanding of system engineering concepts.
- Experience with the Property and Casualty insurance industry is an asset
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Gore Mutual Insurance is committed to providing accommodations for people with disabilities during all phases of the recruiting process, including the application process. If you require accommodation because of a disability, we will work with you to meet your needs. If you are selected for an interview and require accommodation, please advise the HR representative who will consult with you to determine an appropriate accommodation.
What We Do
Built on a foundation of financial strength for more than 180 years, Gore Mutual Insurance Company is one of Canada’s first property and casualty insurers. With offices in Cambridge, Toronto and Vancouver, Gore Mutual is a Canadian mutual company offering competitive insurance products through trusted broker partners. Every decision and investment made is anchored in the long-term benefits to customers, members and communities.
Insurance that does good – this is our Purpose. Grounded in our purpose and guided by our core values, at Gore Mutual, we believe that being good and doing good by our employees, customers and broker partners will benefit not only them but also us—which in turn allows us to spread good in our communities and reward the good we see in others. This is what is driving our work to become a purpose-driven, digitally-led national insurer
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