We are seeking a highly motivated and analytical Business Analyst to join our dynamic team and play a crucial role in the success of our digital products. In this role, you will be responsible for gathering and analyzing business requirements, translating them into functional specifications, and collaborating closely with cross-functional teams to deliver innovative and user-centric digital experiences. You will have the opportunity to work on exciting projects such as developing 3D visualization tools for enhanced product customizations, implementing Generative AI to revolutionize product imagery, personalizing customer experiences through targeted messaging campaigns, and streamlining the customer journey with features like a "Size Passport" for easy re-ordering. This is an excellent opportunity for a customer-driven and results-oriented individual to make a significant impact on our digital products and contribute to the growth of our company.
What you do:
- Collaborate with the Product Manager to translate business goals into user stories and organize the product backlog.
- Work closely with engineering teams to ensure technical feasibility and refined requirements for optimal development.
- Drive successful product launches by closely monitoring sprint progress, proactively addressing potential roadblocks, and quality of delivery.
- Create and maintain clear and concise documentation (e.g., user stories, process flows, data flows) to align all stakeholders.
- Champion the user perspective throughout the product development lifecycle, ensuring all decisions are made with the customer in mind.
- Collaborate with data analysts, owning the tracking and data gathering to ensure we are measuring the impact of our digital product.
- Foster collaborative relationships with cross-functional teams (design, marketing, customer support) to ensure a unified approach to product development.
- Conduct root-cause analysis to identify opportunities for improving systems and workflows.
Who you are:
- 3+ years of experience in a similar analyst role
- 3+ years of experience in working agile scrum and with development teams
- Excellent analytical skills
- Great communication skills and the ability to work with many different types of people
- An entrepreneurial, proactive and hands-on mindset with the skills to coach people to get to the next level
- A great eye for detail without losing the high-level goals and overview
- Experience with JIRA Atlassian or a similar project management tool
- Excellent oral and written communication skills in English
- Experience with at least one of the following subjects CRM, Personalization, Product Information, Product Configurators, or Retail In-Store applications
- Familiarity with APIs, SQL, or system modeling techniques is a plus.
What you get:
- Autonomy - we don't care for needless signing off and want you to get things done
- Visibility - the opportunity to work on one of the key strategic initiatives within a highly visible team
- Opportunity to make an impact - Disrupt men's tailoring and be part of a fast-growing, entrepreneurial company that takes customer satisfaction very seriously
- Growth - we consider your potential at least as valuable as your current skill set
- Career development - Explore a range of specialization areas or growth opportunities within the company.
- 40% discount on all Suitsupply products
- Corporate Social Responsibility - we are committed to doing business in a sustainable manner. That's why we aim to only work with suppliers that meet the internationally recognized standards of the International Labour Organization
- Style - Opportunity to work with a beautiful, high-quality product
Top Skills
What We Do
Founded in Europe in 2000, Suitsupply has grown to over 125 international stores in cities such as Milan, London, Zurich, Amsterdam, New York, Toronto, Shanghai, Singapore and Hong Kong. In addition to our ever-expanding number of brick-and-mortar locations, we maintain a strong online presence, allowing Suitsupply to bring our style and top-tier service to all corners of the globe.
In an industry where fast fashion dominates and craftsmanship is fast disappearing, Suitsupply introduces a better option: one where no attention to detail or quality is ever spared. That’s why we use only the finest Italian fabrics sourced from mills such as Ferla, E. Thomas, Larusmiani and Vitale Barberis Canonico.
We have received widespread accolade from the likes of GQ, Esquire, and, perhaps most notably, a Wall Street Journal blind test that rated a $600 Suitsupply suit in a first-place tie with a $3,600 Armani.
While high-quality suiting at an affordable price point remain at the core of all that we do, our versatile range includes jackets, trousers, outerwear, shoes, accessories and attire available as prêt à porter and made-to-measure.
At Suitsupply, we pride ourselves in taking innovative approaches to traditional problems. This has led to the development of technologies such as our Design Your Own feature, our Garmentor app, and a commitment to in-house tailoring, providing quick alterations while you wait for a perfect fit every time. Each and every sales associate receives in-depth training through our acclaimed Suit School, bringing the unmatched level of passion and expertise that make Suitsupply’s customer service stand out.
The message is clear. We believe that nobody should leave Suitsupply with anything less than a perfect fit. If you’re equally devoted to quality, check out our jobs page for opportunities to join us.
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