Job Description:
Job Title: Business Analyst – Automation and Digital Transformation
Process Automation & Optimization
- Drive the automation of critical processes to enhance efficiency in Billing and Collection operations.
- Identify and implement solutions to streamline workflows using advanced technologies such as AI and digital transformation tools.
Leadership & Strategic Alignment
- Align individual and team performance metrics with corporate objectives.
- Identify talent development opportunities within the team to foster growth and excellence.
Collaboration & Communication
- Collaborate with cross-functional teams, including executives, to address operational challenges and deliver high-impact projects.
- Own responsibilities and ensure clear communication with stakeholders to deliver commitments on time.
Organizational Enhancements
- Propose and implement structural improvements to optimize organizational efficiency and performance.
- Lead and drive change initiatives to improve process effectiveness and overall business outcomes.
Project Ownership
- Drive projects independently, taking full ownership of deliverables and ensuring stakeholder satisfaction.
- Ensure that all deliverables meet the agreed timelines and quality standards.
Required Skills & Knowledge
- Technical Expertise:
- Proficiency in VBA and working knowledge of MySQL/SQL is highly preferred.
- Familiarity with SAP applications and financial software tools.
- Domain Knowledge:
- Strong understanding of Accounting, Billing, Finance, and Economics principles.
- Experience in Customer Relationship Management and Financial Services.
- Process & Risk Management:
- Expertise in Process Improvement and Risk Management methodologies.
- Project Management:
- Proven ability to manage complex projects from inception to completion.
- Demonstrated ability to deliver projects within budget and timelines while managing stakeholder expectations.
Qualifications
- Bachelor’s/Master’s degree in Finance, Computer Science, or related fields.
- Minimum of 8-10 years of experience in automation, digital transformation, or similar roles.
- Proven experience in driving AI-driven projects and applying expert-level subject matter knowledge.
Key Competencies
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills for effective collaboration.
- Ability to drive change and deliver under pressure.
- Proactive and self-motivated with a commitment to excellence.
Why Join Us?
Be part of a team that values innovation, fosters professional growth, and contributes to digital transformation initiatives in a dynamic and collaborative environment.
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What We Do
DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.
