Brand Specialist
We are recruiting a passionate Brand Specialist to join our Luxury Jewellery Department.
About the Role
As a Brand Specialist, you will be responsible for providing a complete shopping experience that is unrivalled by our competitors. You will understand the importance of building long lasting relationships with clients, have experience of high sales transactions and be able to demonstrate exceptional product knowledge whilst being an ambassador for the Harrods brand.
Other responsibilities of this role include:
- Ensure regular stock replenishment on display with high standards of visual merchandising.
- Monitor the sales of the brands you work alongside.
- Develop a strong relationship with the brands external representative.
- Measure conversion of customers and create lasting client relationships.
- Acquiring knowledge and completing training for all brands you sell.
- Support your team members by maintaining high standards across all brands.
About You
With a background of working with jewellery, our expectations, standards and pace will stretch and develop you. We’re a friendly team that works together and shares the pressures, but don’t under-estimate the challenges.
To be successful within this role, you will need:
- Previous experience in retail and jewellery is a must.
- A genuine interest and passion for Jewellery and Harrods.
- Self-motivation to learn and develop your product and industry knowledge.
- An out of the box thinking mentality, to surprise and delight customers with exceptional customer service and interpersonal skills.
- A strong ability to work within a team.
- Great organisational skills to keep the shop floor running smoothly.
- Flexibility to work weekends and Harrods opening hours.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Additional Information:
Time Type:
Permanent
Department:
Luxury Jewellery (Martina Joric)
What We Do
As many lives, generations, cultures and stories pass through our doors, our mission remains unchanged: to serve the needs and aspirations of our customers, to create new stories and bring moments of delight. Whomever they are and wherever they come from, our customers can always expect to be treated with grace, courtesy, and care. #TogetherHarrods
Open since 1834 by Charles Henry Harrod and now owned by Qatar Holding Authority, we are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, we offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. We are committed to excellence and artistry, inspired to reinvent and surprise, ensuring our position as a leader in the category.
Our people are our strength - their unique personalities and their desire to exceed expectations are what enables us to make the impossible possible for our customers.
Our customers are at the heart of our success. They’re the reason we exist, and we never forget it. And we’re always looking for new exceptional people who want to connect to them, to delight them and to become part of our story
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