Brand Manager

What We Do

FOX Factory designs, engineers, manufactures and markets performance-defining products and systems for customers worldwide. Our premium brand, performance-defining products and systems are used primarily on bicycles, side-by-side vehicles, on-road vehicles with and without off-road capabilities, off-road vehicles and trucks, all-terrain vehicles, snowmobiles, specialty vehicles and applications, motorcycles, and commercial trucks. Some of our products are specifically designed for and marketed to a variety of leading cycling and powered vehicle original equipment manufacturers ("OEMs"), while others are distributed to consumers through a global dealer and distribution network. Fox Factory Holding Corp. is the holding company of FOX Factory, Inc. and is publicly traded (FOXF) on Nasdaq. 

Why you should join us

Not only do we provide competitive wages, you will also have access to great benefits and employee

discounts. But more importantly, it’s a fun environment where we truly enjoy working as a team and

bringing great products to our customers!

If this sounds like something you would love to do, and a place you want to be a part of, get in touch

with us by submitting your application. We look forward to hearing from you!

Position Summary:

To implement and execute sales and marketing strategies/plans for assigned markets. Prioritizing the public image and perception of brands through managing service levels and product support within Fox Factory Australia company and market.

Position Responsibilities:

• Manage a portfolio of brands that target the high-end MTB market.

• Provide support to Australia leadership, corporate Sales and Marketing teams to develop, implement and manage new business, marketing, pricing, and sales strategies for assigned markets.

• Partner and influence with the best MTB brands and stores in the Australian market, connecting with key target consumer groups through events and reach-out programs.

• Drive and execute the end-to-end brand strategy partnering with the internal and external sales teams to understand the opportunities for the brands from market insights to execution of marketing campaigns.

• Partner closely with customers to help select the right mix of product offerings, further analyze sales trends and forecast, and provide support to appropriate sell-through strategies.

• Responsible for product introductions to all current customers

• Contribute to demand planning, sales forecasting and inventory management; ensure initiatives are in place for sell-through

• Create dealer presentations and ensure all B2B materials and assets are up to date and accurate

• Drive the innovation agenda for assigned portfolio of brands looking at other brands and industries to apply best fit practices that will benefit the company through increased efficiency and higher turnover.

• Attend major cycling events and conferences in Australia.

• Manage and control Advertising & Promotions expenditures.

• Review and implement processes, procedures and systems to improve overall operating efficiencies

• Provide feedback on competitors and market conditions

• Engage, motivate, and provide training to sales and customer service teams

Specific Knowledge, Skills, Abilities and Competencies:

• Must have demonstrated customer confidence and credibility, including the ability to understand and interface with customers and senior leaders of the organization

• Demonstrated success in customer negotiations.

• Excellent written and verbal communication skills; must have the ability to give, receive, and analyze information, formulate work plans, prepare written materials, and articulate goals and action plans.

• Exceptional analytical, strategic, and critical thinking skills

• Exceptional project management skills

• Impeccable attention to detail, highly organized and able to self-motivate and work independently

• Proficient in conducting analysis and forecasting with an understanding of their impacts.

• Strong organization and time management skills; ability to manage time effectively to achieve defined goals.

• Strong proficiency with MS Excel, Word and Outlook for use in creating forecasts and customer communication.

• Proficiencies with demand planning applications, ERP/ B2B systems a definite asset.

• Demonstrated success in objectively identifying issues and coordinating resources to solve issues. 

• Adaptable to change

• Self-starter with an entrepreneurial mindset

Competencies:

• Customer Mindset: Exceptional customer experience is primary focus while performing job duties. Quality is a top priority.

• Adaptability & Innovation: Proactively and willingly adapts to changing business needs and conditions and presents creative and fresh ideas on how to solve problems, gain efficiencies and improve quality.

• Relationship Building: Builds constructive working relationships characterized by a high level of inclusion, co-operation and mutual respect. 

• Accountability: Takes personal responsibility for the quality and timeliness of work and strives to exceed requirements.

• Decision Making and Judgment: Makes timely, informed decisions that take into account the facts, goals, constraints and risks.

• Talent Development (Self and Others): Displays an ongoing commitment to learning and self-improvement; making an effort to acquire new knowledge or skills associated with job responsibilities. Willingness to work with others and coach/teach in effort to develop and support other employees’ development.

Position Qualifications:

Education:

• Bachelor’s degree preferred.

Experience:

• 5 years outside sales, customer service and/or marketing - bike industry preferred, suspension-specific a definite plus.

Work Environment and Physical Requirements:

• Office environment

Disclaimer:  This list does not represent all physical demands.  Descriptions are representative of those that must be met by employee to successfully perform the essential functions of the job.  Reasonable accommodation may be provided to enable individuals with disabilities to perform the jobs’ essential functions.

FOX provides equal employment opportunities for all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, gender identity, sexual orientation, marital status, religion, age, physical disability (including HIV and AIDS), mental disability, results of genetic testing, or service in the military, or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.  We base all employment decisions –including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, layoffs, terminations and social/recreational programs – on merit and the principles of equal employment opportunity.