Boat Claims and Towing Representative

Boat Claims and Towing Representative - Jacksonville, FL/Springfield, VA

The Boat Claims and Towing team is looking for a motivated individual to join our team as a Boat Claims and Towing Representative. We are looking for an individual who can handle heavy call volume in a fast-paced work environment. Job responsibilities include dispatching towing services, selling and servicing BoatU.S. memberships and settling first party, non-injury claims.

Qualifications & Skills:

• In office position - must be willing to commute to a GEICO office in Jacksonville, FL or Springfield, VA    
• Prior call center or customer facing experience preferred
• Strong computer proficiency and typing ability – experience with Microsoft Office, e-mail, Web-enabled applications, and database software
• Outstanding customer service and professional communication skills, both over the phone and written
• Ability to multi-task and prioritize work successfully in a fast-paced, high-volume call center environment
• Minimum of high school diploma or equivalent

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At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

Benefits:

As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

• Premier Medical, Dental and Vision Insurance with no waiting period**
• Paid Vacation, Sick and Parental Leave
• 401(k) Plan
• Tuition Assistance
• Paid Training and Licensures

*Benefits may be different by location.  Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.