The Blue Yonder Systems Director will be focused on working collaboratively with Implementation, Solutions and Integration teams to support the organization’s growth initiatives. You will support our vision of evolving our quality, scalability and performance through our technology offerings for our Managed Transportation clients.
Role Responsibilities:
- Work collaboratively with cross functional teams to achieve project goals and initiatives
- Business liaison between Echo, Blue Yonder Support Teams and Echo IT
- Fully understand Echo’s business process, Managed Transportation offerings and goals
- Support Echo’s integration team on Blue Yonder functionality buildout
- Document current and future state business and system processes for system products
- Create and maintain detailed product requirement documents
- Configure and maintain Blue Yonder TMS Small Parcel capabilities
- Facilitate sessions with Echo leadership, subject matter experts and end users to understand business problems and define requirements
- Oversight and management of all master data elements in Blue Yonder TMS & FOM
- Help Echo’s support team troubleshoot production issues and escalate issues to appropriate team(s) (internal and external)
- Create centralized Blue Yonder Financial operations processes and team to streamline FBPA process for all Blue Yonder accounts and manage/monitor SOP
- Work with Echo Integrations and MT Operations teams to develop EDI monitoring procedures. Including, train and develop team members on integration monitoring as relates to Blue Yonder systems
- Assist Echo Implementation team with client onboardings including system configurations and TMS best practices
- Participate in new client onboarding calls and/or strategy sessions (internal/external)
- Partner with Implementation and Integration teams to understand roadmaps and define scope and prioritization based on customer value, business goals and technical feasibility
- Provide support and troubleshooting assistance to Implementation team during client onboarding
- Build and maintain relationships with key business partners
- Understand and evolve knowledge of Echo’s internal proprietary technology
- Maintain expert knowledge on TMS offerings, industry trends and best practices to ensure optimal TMS utilization
Qualifications:
- 5+ years Logistics, Supply Chain or Transportation industry experience
- BA/BS degree
- Experience and expertise knowledge in TMS functionality, application and configuration
- Basic knowledge in HTTP requests (Get, Post, Delete, etc.) and API functionality
- Ability to cultivate strong cross-departmental relationships
- Strong communication, facilitation and organizational skills
- Ability to multi-task in a fast paced, fluid work environment
- Analytical and problem solving skills to evaluate business problems and apply technology and system knowledge to identify appropriate solutions
Echo Global Logistics is a leading provider of technology-enabled transportation management services. As a third-party logistics provider, we simplify transportation management for our clients and carriers, handling crucial tasks so they can focus on what they do best. From coast to coast, dock to dock, and across all major transportation modes, Echo connects businesses that need to ship their products with carriers who transport goods quickly, securely, and cost-effectively.
Headquartered in Chicago, Echo has been recognized as the top 3PL provider. We’re seeking passionate, driven and innovative minds to join our team and help carry out our mission of providing our clients with best in class service and technology.
Work environment/physical demands summary:
This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the work day. The employee is regularly required to sit, talk, or hear.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.
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Benefits
For more information about our benefit offerings, please visit our careers page at https://www.echo.com/company/careers.
Compensation
$112,350.00-165,050.00 per year
This role is eligible for a bonus that is based on a combination of personal and business performance.
Top Skills
What We Do
Echo is a leading provider of technology-enabled business process outsourcing, serving the transportation and logistics needs of our clients. Our proprietary web-based technology, dedicated service teams and robust procurement power enables our clients to see significant transportation savings while receiving best-in-class service.
Why Work With Us
At Echo you don’t just have a job—you have a career. Passion for what you do keeps you on the road to success. It’s teamwork and relationships that make our team truly successful. The chance to work alongside friends, have your voice heard, and be mentored by those who genuinely want to see you grow and thrive makes every day even better.
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