Weave’s Billing Specialists are responsible for creating, updating and managing the billing schedules for our valued customers. Specialists ensure accurate and timely invoices are generated and the associated revenue is recognized in accordance with U.S. Generally Accepted Accounting Principles. Specialists collaborate with other departments to address complex or escalated customer requests and maintain a high level of customer satisfaction.
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This position can be remote or hybrid out of our Lehi, UT HQ
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Reports to: Revenue Accounting Manager
What you will own
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Create and maintain customer billing schedules
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Ensure appropriate revenue recognition on all customer transactions
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Process customer credits and refunds
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Process billing changes on customer accounts
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Work with other departments to deliver an exceptional customer experience
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Address and solve customer billing questions and issues
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Securely handle client data and payment information
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Provide regular, accurate reports of billing data
What you will need to accomplish the job
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Proficient in Microsoft Excel
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Experience working in Salesforce Billing
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Ability to manage and meet multiple deadlines independently
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Initiative and willingness to learn and develop skills
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Basic math, bookkeeping and accounting skills
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Organization, time management and prioritization abilities
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Good problem-solving and critical thinking skills
What will make us love you
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Degree in finance or accounting, preferred
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AR experience, preferred
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Industry experience, preferred
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Public company experience, preferred
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.
Top Skills
What We Do
Weave makes communicating with customers easier for businesses by integrating features like texting, phone service, fax, and reviews.
