Billing Coordinator

THE FIRM

At Alston & Bird, an international law firm, we take pride in our work through impactful communication, collaboration, and community involvement. Our company culture has been recognized for Fortune magazine’s “100 Best Companies to Work For©” for 25 years in a row. This accolade, along with many others, fosters a continuous drive for innovation and professional development amongst our employees. Here at Alston & Bird, we have built a foundation of trust, consistency, and humanity that contributes to our overall success.

JOB DESCRIPTION

*Position is eligible for remote work should a candidate reside in a city that we do not have an office location.

Alston & Bird is seeking a Billing Coordinator to provide billing support in the Finance group. In this role, you will be responsible for coordinating client invoicing and electronic billing through a multitude of client systems. You will handle a wide variety of complex adjustments to PDF and electronic bills, interpret and respond to report/information requests from attorneys, legal administrative assistants, clients, and others. Also, you will understand firm and client processes, guidelines and policies and strive to optimize systems and information to address these requirements.

ESSENTIAL DUTIES

• Handle incoming requests for client invoices, write-offs, discounts, bill template changes, electronic billing requests, report requests, access changes, billing rate information and many other billing-related questions.
• Manage all billing activities for assigned electronic billing clients, assigned attorneys, and other complex clients and matters as assigned.
• Configure and maintain electronic billing profiles with any assigned e-billing vendors (Tymetrix360, Legal Tracker, Passport, CounselLink, Collaborati, Bridgeway Corridor and many others) including coordination of new matters, timekeeper and rate approvals, required task and activity code information, client billing guidelines, following up on AR and reduced/rejected invoices.
• Monitor Accounts Receivable (AR) and unbilled time and costs on assigned attorneys/clients/matters to ensure timely billing and payment of client invoices. Proactively communicate with all parties and address any issues or concerns.
• Consult with attorneys, and legal administrative assistants and utilize all of the functionality in the firm’s billing systems to identify solutions and best practices for meeting client billing requirements.
• Effectively utilize reports and inquiry tools in the firm’s billing systems, Microsoft Excel and other various reporting and information tools to respond to information requests from clients, attorneys and legal administrative assistants.
• Build, maintain, and deliver professional customer service and maintain positive working relationships with all internal and external contacts. This position requires routine communication with firm attorneys, client contacts, legal administrative assistants and others, both inside and outside the firm.
• Maintain the confidentiality of all financial matters exposed to during the course of performing job duties.
   

SKILLS NEEDED TO BE SUCCESSFUL 

• Strong skills in electronic billing across a wide variety of client e-billing systems.
• Extensive knowledge of Aderant Expert legal billing solutions.
• Extensive knowledge of MS Office suite, including advanced Excel skills (vlookups, pivot tables, subtotaling, accessing external data sources etc.).
• Excellent oral and written communication skills, including the ability to correctly interpret communications from a variety of sources and also explain complex technical communications to contacts in various roles.
• Must have a high level of customer service with the ability to build strong positive team relationships.
• Ability to maintain confidentiality of all financial matters.
• Thorough understanding of firm and finance department policies and procedures and ability to identify issues and enforce compliance with those policies and procedures.
• Excellent organizational skills for prioritizing workload.

EDUCATION & EXPERIENCE

• 2+ years of previous experience in legal billing environment.
• Bachelor’s degree preferred.

EQUAL OPPORTUNITY EMPLOYER

Alston & Bird LLP is an Equal Opportunity Employer does not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices.

The statements contained in this position description are not necessarily all-inclusive, additional duties and responsibilities may be assigned and requirements may vary from time to time.

Professional business references and a background check will be required for all final applicants selected for a position.

If you need assistance or an accommodation due to a disability you may contact us at [email protected].

Alston & Bird is not currently accepting resumes from agencies for this position. If you are a recruiter, search firm, or employment agency, you will not be compensated in any way for your referral of a candidate even if Alston & Bird hires the candidate.