Key Account Executive - Corporate (French & English Speaker)

Key Account Executive - Corporate (French & English Speaker)

Duration: Permanent

Location: London, UK

Start: ASAP

The Key Account Executive (KAE) represents the Getty Images value proposition with clarity and accuracy, executing a consistent cadence of discovery conversations and meetings, with activity tracked in Salesforce, to grow existing revenue streams within the customer account and surface new opportunities for our solutions to serve customer needs, leading to increased penetration and greater share of customer spend. 

Who You Are:

• We are currently seeking a bi-lingual (French and English) Key Account Executive who will be responsible for maintaining and growing revenue through existing client base.
• This role develops a trusted advisor relationship with key customer stakeholders and executive sponsors, and maintains a strong, long-lasting customer relationship.
• ·You should be empathetic with well-developed active listening and questioning skills.
• The KAE role is the day-to-day contact for key assigned accounts and is responsible for generating revenue by developing custom solutions with Getty Images’ products and services.
• You will be driven to succeed and competitive, consistently aiming to exceed 100% of target, and take the opportunity to develop accounts, thus crafting future revenue within your existing client bases.
• You demonstrate a growth mindset through commitment to continuous professional development and seek regular coaching and feedback on customer interactions (in person or recorded). 

Your Next Challenge:

• Grows existing assigned accounts by understanding their business needs and issues and devising effective sales strategies to identify larger opportunities and make recommendations to drive increased account activity through phone, email and chat.
• Builds lasting, inclusive, collaborative, trusting professional relationships with existing and new contacts.
• Expand and improve business relationships with customers by proposing solutions which meet customer needs determined during discovery.
• Acquire proficient understanding of core products/solutions and determine customer needs using diligent and effective discovery skills including interaction and business with industry competitors.
• Demonstrate consistent sales activity including daily habits contributing to progressing leads through sales stages including documented planning and implementing detailed next steps for each opportunity.
• Develop book of business, looking beyond short-term targets to build a pipeline of sufficient size and viability to exceed budget.
• Implement business strategy across the account base including cross-selling, upselling, and discount management, successfully raising pricing or bringing new, fee-based products or features to market.
• Deliver engaging, concise, and persuasive sales presentations communicating relatable and viable solutions, prompting sales results.
• Plan, document, and present selling plans, outlining specific targets, contact strategy, KPIs for success and points of adjustment.
• Handles all aspects of the renewal process for Key Accounts, from contract and customer performance review through negotiations to closure.
• Encourages and educates customers to self-serve appropriately.
• Fosters internal relationships with cross-functional partners in all departments.
• Enters accurate customer and sales data into CRM (Salesforce.com) and related systems.

What You'll Need:

• 5+ years of sales representative experience in a SaaS or Consumer Goods environment preferred, selling in a systematic, methodological way using a process driven approach.
• Demonstrated experience using Salesforce or equivalent CRM system, and with Salesforce Engage, Outreach, LinkedIn Sales Navigator, or equivalent tools.
• Effective interpersonal skills with the ability to engage prospects and clients.
• Clear and effective written and verbal communication skills including via web conferencing.
• Well-developed time management and organization skills with the ability to work efficiently while focusing on top priorities for productive outcomes as aligned with expectations.
• Must be commercially aware and data numerate, using customer purchase history, habits and insight to thoroughly assess demand relative to competition before outlining any proposal or countering to client offers.
• Competency in Excel and other reporting tools.
• Ability to build a network of prospective client contacts beyond a single or existing contacts. 
• Ability to proactively communicate and persistently follow-up to close business.
• Ability to collaborate effectively with internal Getty Images subject matter experts (SME's) and colleagues in other functions/departments. 
• Knowledge/use of MS Office Tools and preferable the MS CRM system.
• Advanced digital literacy (Internet, Word, Excel, PowerPoint, Outlook, etc.).
• French and English language proficiency required.

There’s a story in every picture, a narrative in every frame. 

We believe in the power of visuals. As a leading visual content creator, our three brands–Getty Images, iStock, and Unsplash–offer a full range of content solutions to meet the needs of any customer, whatever their size, location, or budget. Whether the goal is commercial or philanthropic, revenue-generating or society-changing, market-disrupting or headline-driving, our visuals help any brand, business, or organization communicate more effectively with their target audience and urge them to action. In other words, we know how powerful an image or video can be—and that it can move the world. 

Working at Getty Images 

Our goal is to be one of the best places to work globally, which means we’re dedicated to providing experiences and resources that allow you to do your best work. Foundational to our culture are our Leadership Principles, which are the shared values that guide how we come together to do our work. We raise the bar and collectively bring solutions while exercising trust, transparency, and care. We actively reject biased behavior and are inclusive of different voices, perspectives, and experiences. We focus on our customers and deliver on our commitments and commercial goals. 

We foster a collaborative and supportive environment that prioritizes delivering results efficiently and using time wisely, so that all employees can achieve balance between commitments to the company and health and well-being in our lives. We value the importance of rest and recovery ranging from company-paid holidays to time away from work.

Getty Images Holdings, Inc. is a publicly traded company, and its common stock is listed on the New York Stock Exchange under the symbol "GETY". You may be eligible to participate in our employee Stock Purchase Plan, which allows employees to purchase company stock at a 15% discount to market. 

Our employees’ growth, development, belonging, and engagement are important investments. We offer learning experiences ranging from leadership development, diversity and inclusion training, mentoring programs, a high potential program, and professional and skills development. We prioritize staying connected in our hybrid-working world and encourage participation in global morale events and local gatherings, as well as finding community in one or more of our Employee Resource Groups. Learning about our business is paramount, and our open and transparent culture means you’ll have direct access to experts and senior leaders via open forums, all hands, and content hours. 

Getty Images believes that diversity is critical to our success in moving the world and is committed to creating an inclusive, mutually respectful environment that celebrates diversity. We seek to hire based on merit, competence, performance, and business needs. Getty Images is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.