BGS F/A-18 ISPM & Customer Support Engineering First-Line Leader

Posted Yesterday
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Hazelwood, MO
123K-167K Annually
Senior level
Aerospace • Information Technology • Cybersecurity • Defense • Manufacturing
The Role
Manage the F/A-18 Integrated Support Planning & Management team, ensuring program commitments, process improvements, and effective customer support for sustainability.
Summary Generated by Built In

BGS F/A-18 ISPM & Customer Support Engineering First-Line Leader

Company:

The Boeing Company

Boeing Global Services Engineering team is seeking an energetic, talented, and forward-thinking first line leader to manage the F/A-18 Integrated Support Planning & Management (ISP&M) and Customer Support Engineering (CSE) team.  This leader will ensure appropriate team staffing, facilitate high-quality integration to help meet program commitments, identify and pursue process improvements, and support sustainment, new capabilities and development upgrades to the F/A-18.  This position will report directly to the F/A-18 Sustainment Chief Engineer.

The F/A-18 ISP&M/CSE team is made up of support integration specialists and customer support engineers who are responsible for the Integrated Product Support (IPS) integration of domestic F/A-18 aircraft, Support Equipment and Model Based Sustainment & Simulation (MBSS).  Direct reports are in St. Louis, MO; San Antonio, TX and Pax River, MD. Currently, this portfolio consists of various efforts supporting F/A-18 A-F and EA-18G, Support Equipment and MBSS for various platforms.

The ideal candidate will have extensive knowledge and experience in execution of Integrated Logistics Support (ILS) activities for: provisioning, technical publications, product support analysis, training, supply support, obsolescence, modifications, as well as integrating with program management, supplier management, engineering and other functions for multiple programs with products in various life-cycle phases. Additionally, the candidate will have the ability to create a teaming environment across organizational boundaries, along with understanding the importance of open and honest communication.

The USN F/A-18 program consists of multiple high-visibility projects such as F/A-18 & EA-18 Sustainment, Service Life Modification Program (SLM), Growler Block 2 (GB2), and Advanced Electronic Warfare (AdvEW) that require extensive integrated logistics coordination to ensure that vital capabilities make it to the domestic F/A-18 fleet. This team also supports production and other modernization efforts in Boeing Defense, Space & Security (BDS) to ensure the successful post-production transition of those efforts to BGS sustainment. 

This challenging position is critical to the sustainment of all domestic F/A-18 fleets, which drives long-term jet affordability and availability. This ensures that the F/A-18 remains viable and effective for decades to come, paving the way for additional modification efforts. 

Position Responsibilities:

  • Lead planning and integration activities for major post-production sustainment support programs
  • Manage a diverse team of 20+ integrated logistics support professionals
  • Perform all staffing, hiring, and human resource-related management functions
  • Apply knowledge of product support/logistics disciplines and Program Management Best Practices (PMBP) to direct program activities
  • Ensure customer commitments and requirements are understood, documented, communicated, and delivered on-time with first-time quality
  • Partner with program management, platform chief engineers and Systems Engineering & Integration Team (SEIT) leaders to deliver world-class sustainment support
  • Collaborate with multiple functions including but not limited to field operations, retrofit, support equipment, BDS engineering, technical publications, PSA, provisioning, training systems, and finance
  • Cultivate and maintain positive relationships with customers, stakeholders, peers, partners and direct reports
  • Summarize team performance via metrics and reporting tools for presentation to senior and executive leadership
  • Drive process improvements and cost reduction initiatives to increase efficiency and competitiveness
  • Support new business initiatives including competitive and sole-source proposal efforts
  • Work with employees to help them develop and achieve development milestones consistent with their career goals
  • Travels for work 10% of the time

Required Qualifications:

  • 5+ years of experience in Department of Defense Aerospace Integrated Logistics Support (ILS) with legacy or new defense platforms such as fighter jets, bombers, cargo jets, helicopters, etc.
  • 5+ years’ written and verbal communication skills, and must be able to effectively communicate data in Senior Leadership briefings
  • 3+ years of experience collaborating cross-functionally (engineering, program management, modification team, and/or finance) and across multiple business units (BDS, BGS, Field Operations, etc.)
  • 3+ years of experience with schedule and budget management (e.g., Earn Value Management customer communication, as well as understanding of execution of program planning to ensure cost, schedule and technical baseline requirements are met
  • Demonstrated ability to identify and execute process improvements
  • Ability and willingness to travel domestically 10% of the time

Preferred Qualifications:

  • Current active secret clearance
  • Bachelor’ degree
  • Prior management or team lead experience
  • Experience with F/A-18 or EA-18G aircraft systems, operations or maintenance
  • Managerial/leadership experience in the Military or Department of Defense Aerospace business
  • Experience with military aircraft sustainment and post-production modifications
  • Demonstrated leadership of complex projects with large project teams
  • Experience supporting defense acquisition and proposal development
  • Experience in program / project management and applying Program Management Best Practices (PMBP) to include but not limited to planning, scheduling, executing, monitoring and controlling projects, programs and portfolios
  • Change management leadership experience
  • Affordability and cost reduction project(s) leadership

General:

All information provided will be checked and may be verified.

Please apply ASAP for this role as recruitment may commence before the end date.

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Salaries are based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $123,250 - $166,750

Language Requirements:

Not Applicable

Education:

Not Applicable

Relocation:

This position offers relocation based on candidate eligibility.

Export Control Requirement:

This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Safety Sensitive:

This is not a Safety Sensitive Position.

Security Clearance:

This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Shift 1 (United States of America)

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Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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Top Skills

Integrated Logistics Support
Program Management Best Practices
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The Company
HQ: Chicago, IL
141,000 Employees
On-site Workplace
Year Founded: 1916

What We Do

We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. We work on advanced technologies that will transform aerospace as we know it. We’re the leading manufacturer of defense, space and security systems, commercial jetliners, and service provider of aftermarket support.

Why Work With Us

At Boeing in Southern California, you can put your ideas into orbit. Our teams design, build, and support next-generation products, tech and services, from the deep sea to outer space. We offer a 9/80 schedule that gives you every other Friday off. Join us and help solve some of the world’s most complex challenges.

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