Benefits Specialist

JOB DESCRIPTION
The Benefits Specialist is responsible for delivering employee benefit solutions supporting the employee lifecycle with a strong focus on efficiency and sustained effectiveness. Takes ownership of employee related inquiries and resolves issues with the highest standards of employee centricity. Owner of employee data supplied to external providers. Oversee external provider reporting requirements to support appropriate trends analyses, and to ensure accuracy of employee records management.
JOB RESPONSIBILITIES:

• Executes enterprise employee benefit strategies in collaboration with relevant HR functions to help drive adoption by the Business. Provide logistical and operational support for business changes. Identifies challenges and recommends solutions.
• Collaborates with leaders to drive One HR Culture, Diversity & Inclusion, employee engagement and retention strategies locally via benefit plan designs. Partners with Site and/or Regional Leader and works collaboratively with colleagues to improve the employee experience locally and/or regionally.
• Coaches and guides local and regional leaders and provides responsive approaches to complex or escalated employee benefit questions.
• Provides guidance and interpretation of employee benefit policies, procedures and processes to ensure local adherence and identifies areas of risk. Supports audits, compliance and other employee benefits programs locally.
• Assists with the process of providing external employee benefit vendors with data for eligibility, enrollment and other related data points in a HIPPA compliant way.
• Supports and facilitates and manages employee benefit vendor relationships including employee benefits broker, health plan providers and risk providers
• Supports the development and execution of key employee benefits projects and performs other duties as directed.

QUALIFICATIONS

• University Degree in Human Resources Administration, Business Administration or a related discipline (or equivalent years of experience) plus generally 5--6 years of Employee Benefits administration or HR/Employee Benefits shared services experience.
• Demonstrated analytical and critical thinking skills.
• Basic knowledge of HR and Organizational policies, procedures and processes.
• Basic Knowledge of customer service principles, procedures, techniques, systems, and standards.
• Good customer service and strong listening skills with an empathetic approach.
• Good interpersonal and communication skills and the ability to work effectively with a wide range of constituencies.
• Ability to successfully execute against established Service Level Agreements (SLAs).
• Basic knowledge and working understanding of HRIS (ServiceNow and Oracle HCM) platforms. Ability to utilize multiple systems while handling customers/employees via phone, chat, email, etc.

What you'll experience working at UL:

• Mission: For UL Solutions, corporate and social responsibility isn't new. Making the world a safer, more secure and sustainable place has been our business model for the last 130 years and is deeply engrained in everything we do.
• People: Ask any UL Solutions employee what they love most about working here, and you'll almost always hear, "the people." Going beyond what is possible is the standard at UL Solutions. We're able to deliver the best because we employ the best.
• Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers' create. We're inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
• Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
• Total Rewards: All employees at UL Solutions are eligible for bonus compensation. UL Solutions offers a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. We provide Healthcare Reimbursement Accounts and Health Savings Accounts that UL Solutions contributes to twice per year! Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.

Learn More:
Working at UL Solutions is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.
Curious? To learn more about us and the work we do, visit UL.com.
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ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.